At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS, the Small Business Charge Card, Loyalty, and Partnerships team sits in the Small Business Card & Banking organization. This team is responsible for leading the Small Business Cards (Business Platinum, Business Gold, Plum, Business Green, Blue Business Plus, Blue Business Cash), Partnerships and Loyalty Programs across Small Business Cards products. The Executive Assistant will be a direct report of the Vice President of the Small Business Proprietary Lending and Cashback team.
How will you make an impact in this role?
This position is responsible for administrative support for the three Vice Presidents within the Small Business Charge, Loyalty, and Partnerships team. It is a multifaceted, high-paced environment and therefore the day-to-day responsibilities require seamless teamwork across many business partners both inside and outside of the organization. You are seasoned and experienced in handling a wide range of administrative related tasks and be able to work independently and confidently. Building positive relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position.
Responsibilities:
• Organizing and maintaining complex calendars using a high level of tact, influencing and integrity, including scheduling across multiple time zones
• Calendar management, including scheduling meetings with various colleagues internally and externally
• Coordinating logistics for meetings, including scheduling of conference rooms and technology support as required
• Host external partners at Amex including handling logistics for building access, catering, and preparing materials
• Preparing, reviewing, and processing expense reports, and running expense report approvals, in line with company T&E policy and budget
• Assisting with timekeeping and payroll duties
• Providing coverage for other team-based Executive/Administrative Assistants that are on vacation or sick leave
• Handling organization charts and team rosters
• Booking and coordinating travel arrangements including air and hotel bookings
• Supporting the scheduling and coordination of events, including room booking, catering, etc.
• Supporting team administration including job postings, on boarding for new hires, updating distribution lists, setting up group-wide team meetings, coordinating team real estate
• Processing of requisitions and other invoices, ordering supplies and handling ticket requests
Minimum Qualifications:
• Positive demeanour and reliable
• Outstanding organizational, administrative, and interpersonal skills
• Keen attention to detail in execution and follow-up
• Ability to prioritize multiple tasks and work autonomously
• Strong integrity and ability to handle confidential / critical information with discretion
• Strong written and verbal communication
• Proficiency in Microsoft Outlook and Office, including Word, PowerPoint, and Excel
• Experience supporting executives with sophisticated calendars and travel
Salary Range: $31.49 to $49.28 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/posterEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
