Position Summary
The Director of Operations is responsible for driving operational excellence of assigned manufacturing plant(s) by ensuring consistent execution of manufacturing processes, achieving production targets, improving efficiency, and fostering a culture of continuous improvement to align plant performance with overall business goals. The ideal candidate will be a hands-on leader with proven plant management experience managing complex manufacturing environments, fostering high-performance cultures and achieving Key Performance Indicators (KPI’s) related to safety, quality, cost, delivery and employee engagement. This position will serve as a contributing member of the Senior Leadership Team and participate in the decision-making process concerning the direction and future growth of the company.
Position Guidelines
- Utilize a coaching style of management.
- Maintain confidentiality in all areas of responsibility as required.
- Promote the company’s development of a cogent work ethic, loyalty, integrity and proper business philosophy.
- Maintain consistency in all interactions with associates.
- Stay abreast and updated on current trends and opportunities that could impact the company.
- Adhere to company procedures and guidelines.
Job Duties & Responsibilities
- Manage and oversee the day-to-day operations of assigned plant location(s) to meet or exceed profit, revenue, OTD, productivity, efficiency, and quality standards.
- Develop and execute operations strategies that support business growth, cost control, capacity expansion, and process innovation.
- Develop and execute manufacturing location strategy and sourcing strategy for new and existing production programs
- Set and monitor KPI’s to drive accountability and performance.
- Implement standardized processes and leverage best practices to ensure consistency and continuous improvement.
- Champion Lean Six Sigma and other continuous improvement methodologies to reduce waste, optimize throughput, and improve operational performance.
- Foster a strong quality-focused culture across to consistently meet production targets while upholding high-quality manufacturing standards.
- Promote and maintain a safety culture, ensuring full compliance with regulatory requirements and corporate policies.
- Lead, mentor and develop managers, build succession plans to ensure strong bench strength.
- Partner with sales, engineering, quality, purchasing, finance, and HR to support integrated business objectives.
- Manage and propose site level capital projects, budgets, and resources in alignment with strategic priorities.
- Collaborate with sales to ensure operational alignment with customer service expectations.
- Provide clear communication and leadership to the operations group to act as a cohesive unit for supporting our customer base.
- Provide clear, timely reporting to the leadership team.
- Provide the operating group with insight into global labor and productivity economics.
- Utilize technical expertise to analyze processes and implement problem-solving tools that proactively address operational risks before they impact customer satisfaction or financial performance.
- Actively engage in MRB processes, design reviews, corrective action implementation, production floor support, equipment maintenance, calibration programs, supplier and internal audits, documentation reviews, customer complaint resolution, inspection practices, product costing, and continuous improvement initiatives.
- Serve as a key member of the ISO9001 and ISO13485 audit teams.
- Lead weekly planning and commitment meetings.
- Participate in strategy development and budget planning.
- Travel as needed between plant locations to coordinate and provide oversite to support operations and cross-site initiatives.
- Other duties as assigned.
Qualifications
Experience/Background:
- Minimum of 10 to 15 years of progressive leadership experience in operations management, including multi-site management.
- Minimum of 10 years of experience in Plant Management or a senior manufacturing management role.
- Travel up to 50% of the time within the U.S. and internationally
- Must be a U.S. Citizen with the ability to obtain an U.S. Government Security Clearance.
Skills
- Exceptional leadership and communication (interpersonal, verbal and written) skills
- Strong organization skills with the ability to manage multiple projects and priorities
- Strong financial acumen with ability to manage P&L, control costs, and interpret financial statements
- Ability to lead and drive operational change
- Hands-on, data-driven and solutions-oriented mindset
- Effective negotiator with suppliers, vendors, and other stakeholders
- Capable of identifying and addressing ethical and legal risks.
- Proficient with Microsoft Applications and database management tools
- Strong understanding of ERP/MRP systems. IFS and Made-2-Manage preferred.
Education
- Bachelor’s degree in Operations Management, Engineering, Business or related field.
- MBA Preferred
Environmental & Physical Requirements
Manufacturing / Non-Sedentary Requirements:
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time.
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