Title: New Business Professional
DURATION: 6 months with possible extension
Location: Livonia, MI
Need to report to the office for 3 weeks of training. After training you can work fully remote or hybrid. Very flexible
Objective of the position:
This is a support role
- Supports high-volume, multitasking work environments.
- Ensures only clearly qualified cases are referred to Underwriters with authority.
- Utilize core tools for documenting cases, identifying patterns, flagging criteria.
- Essential for accurate case review and quality decisions.
- Drives productivity while reducing oversight needs.
- Understanding terms like BMI, blood pressure, A1c- Recognizing key medical triggers.
Required Skills:
Excel Proficiency
- VLOOKUP/XLOOKUP- Filters & sorting- Pivot tables- Conditional formatting
Attention to Detail
- Spotting key terms and inconsistencies
AI Tool Usage
- Summarizing info via ChatGPT- Researching unclear terms- Prompting effectively
Tech Agility
- Navigating multiple systems- Using shortcuts and document viewers- Managing screen toggles
Judgment & Escalation
- Knowing when to flag borderline cases- Applying criteria consistently- Noticing red flags
Self-Management
- Working quickly and accurately- Asking questions when unsure- Taking initiative
Basic Medical Literacy (Preferred)
- Understanding terms like BMI, blood pressure, A1c- Recognizing key medical triggers
