VP of Operations -Onsite Phoenix, AZ
The role is onsite in Phoenix with 50–70% travel and a salary range of $155K–$170K
Summary Boasting more than 100 franchises across the country in more than 120 DMAs, Re-Bath has evolved into one of the most powerful bathroom remodeling brands in the country. With a vision to be the first ' and only ' place people go to renovate their bathroom, we are in search of a motivated, highly-organized Vice President of Operations to oversee the development of operating systems, office training programs, and the Franchise Business Coach (FBCs) team.
This role will be responsible for ensuring franchisees have effective resources, support, and training. This role is responsible for driving franchise growth, profitability, and operational excellence by leading their team, aligning with Re-Bath's strategies, and maintaining high service standards across the network.
Primary Responsibilities
· Build a strong, collaborative team culture focused on service excellence, accountability, and continuous improvement.
· Deliver company-defined objectives and results on a quarterly and annual basis.
· Develop and implement programs to improve operational efficiency.
· Design and deliver office training programs for franchisees.
· Achieve targeted average sales volume per franchise license.
· Minimize franchise terminations by improving performance and engagement.
· Provide group presentations at meetings on Re-Bath initiatives and best practices.
· Support performance improvement for underperforming franchises through structured action plans.
· Provide one-on-one development and performance management for your team, including onboarding and training of new team members.
· Ensure each Franchise Business Coach (FBC) is meeting performance expectations and fulfilling their requirements.
· Act as liaison between Re-Bath headquarters, regional FBCs, and franchise owners.
· Ensures each FBC facilitates annual strategic planning with franchisees and actively coaches toward achievement of business goals.
· Stay current with Re-Bath system updates, industry trends, and emerging technology.
· Attend and participate in all required company meetings, conventions, workshops, and regional events.
· Assist in developing and managing budgets and ensure P&L accountability.
· Monitor travel schedules and expense reporting for traveling team members.
· Provide timely operational, technical, and marketing insights to FBCs and franchisees.
· Maintain consistent and professional communication with franchisees and internal stakeholders.
Secondary Responsibilities
· Drive productivity and results through focused leadership.
· Model professionalism, integrity, and accountability.
· Strengthen communication across regional teams and franchisees.
· Expand Re-Bath product and operational knowledge.
· Manage time effectively while balancing regional priorities.
· Support efforts to maximize revenues and control expenses.
