With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
Associa is hiring a Front Desk Assistant for its community in Sterlng, VA.
Daily responsibilities:
- Meet and greet homeowners, visitors, guests, vendors, and contractors.
- Research and respond to inquired in-person, by phone and email.
- Answer and direct calls.Manage emails.
- Receive, log, sort, and distribute mail and packages.
- Activate and issue key FOBs, pool passes, and parking passes.
- Review customer accounts, generate and send out statements, scan, fax, and file documents.
- Enter information in the database and maintain community an homeowner data.
- Provide administrative an clerical support to the team, homeowners, members of the board of directors, and committee members.,
- Reserve meeting room space.
- Generate correspondence, send out mass emails, and maintain all communication with homeowners.
- Other duties as requested.
Requirements
- High school diploma or GED equivalent.
- 1+ year of corporate receptionist, administrative, or clerical experience is required.
- Well versed in Microsoft Office products (Word, Excel, Outlook).
- Excellent communication skills, written and spoken.
- Customer service driven and team oriented.
- Ability to prioritize tasks and manage multiple tasks simultaneously while maintaining a positive disposition.
- Attention to detail, takes the initiative, proactive, and solutions oriented.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
