About Atrium
What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued and your achievements are celebrated. Join us and become part of an inclusive team.
Client Overview
Our client brings together a dedicated team of healthcare professionals who deliver personalized, meaningful solutions tailored to each individual's unique needs. Driven by their mission to help people hear and engage more fully in life, they provide an inclusive culture where every team member can feel proud of the difference they make each day. They are now looking for a
Patient Care Coordinator.
Salary/Hourly Rate
$16/hr
Position Overview
This Patient Care Coordinator position is a 3 - 4 month contract, Monday through Friday from 8:30 a.m. to 5:00 p.m., with an immediate start date. You'll serve as the public face of the clinic, ensuring every patient's experience is welcoming and positive. The Patient Care Coordinator will support daily administrative and operational tasks, coordinate all patient interactions, and help drive clinic growth by attracting and retaining patients.
Responsibilities Of The Patient Care Coordinator
- Greet and assist all patients while maintaining exceptional customer service standards.
- Handle 50 - 75 inbound and outbound phone calls daily.
- Schedule and confirm all patient appointments.
- Manage patient intake and processing.
- Collect and verify patients' medical insurance information.
- Order and receive office supplies and manage hearing-aid supply inventory.
- Process payments accurately and efficiently.
- Ensure office cleanliness and organization.
- Adhere to and uphold all HIPAA compliance standards.
Required Experience/Skills for the Patient Care Coordinator:
- Previous customer service experience; healthcare office experience a plus.
- Professional and well-spoken - you'll be the face and voice of the clinic.
- Comfortable handling inbound and outbound calls daily.
- Basic computer skills, including email, scheduling software, and data entry.
Preferred Experience/Skills for the Patient Care Coordinator:
- Medical or doctor's office experience preferred.
Education Requirements:
- High school diploma or equivalent.
Benefits:
- Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy .
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 158803
