About the Company
Our client is a modern luxury women’s brand rooted in comfort, quality, and elevated design. We blend timeless silhouettes with distinctive fabrics to create effortlessly sophisticated wardrobe staples. With boutiques and luxury retailers across the U.S., our client is entering its next stage of growth—expanding digital presence, operational sophistication, and production excellence. This is a rare opportunity to join a brand with a loyal following and help build the next chapter from the inside out.
About the Role
We’re seeking a Director of Operations & Production — a sharp, organized, and solutions-driven leader who thrives at the intersection of business strategy and execution. This person will own the day-to-day operational rhythm of the business—from production and logistics to cross-functional alignment and process optimization. You’ll partner closely with the CEO, Chief Design Officer, and Head of Business Operations to ensure the company runs seamlessly while scaling with intention. If you’re someone who thinks like a consultant, acts like a founder, and loves the creativity of fashion, this role is for you.
Responsibilities
Operational Leadership
- Oversee and optimize production timelines, vendor relationships, and supply-chain processes from design to delivery.
- Manage forecasting, inventory flow, and quality control across collections.
- Identify and implement systems and tools to improve efficiency, accuracy, and communication across teams.
- Lead weekly operations meetings with clear priorities, action tracking, and accountability.
Vendor & Manufacturing Management
- Serve as the primary liaison with local South Florida manufacturers, pattern makers, and fabric vendors.
- Negotiate pricing, capacity, and lead times; maintain exceptional quality standards.
- Conduct regular site visits (Spanish fluency preferred for local communication).
- Ensure alignment between production capacity and sales forecasts.
Strategic Execution
- Partner with CEO to translate high-level strategic goals into actionable operating plans and KPIs.
- Support business analysis, margin tracking, and process documentation to scale intelligently.
- Collaborate with finance and ops to manage budgets, vendor payments, and cost optimization.
- Contribute to board-level reports, quarterly reviews, and investor updates as needed.
Cross-Functional Leadership
- Collaborate daily with Design, Sales, Marketing, and Operations to ensure launches, deliveries, and campaigns stay on track.
- Build repeatable systems for product development, approvals, and deliveries.
- Foster a culture of professionalism, communication, and accountability
Qualifications
- 6–10+ years of experience in business operations, production, or consulting (fashion or consumer-goods experience highly preferred).
- Prior experience at a top consulting firm (BCG, Bain, McKinsey, etc.) or strategy-minded fashion/consumer company is a strong plus.
- Bilingual English/Spanish strongly preferred (spoken proficiency required).
- Strong technical skills: Excel/Google Sheets, Airtable/Asana/Notion, and ERP familiarity (Netsuite, ApparelMagic, etc.).
- Deep understanding of the product life cycle—from design handoff to finished goods.
- Exceptional organizational skills and ability to manage multiple moving parts calmly and confidently.
- Strong interpersonal skills—able to communicate across levels, navigate conflict, and bring people together.
- Positive, energetic, and health-conscious mindset; leads with optimism and precision.
- South Florida–based or willing to relocate.
Travel
- Some travel required (vendor visits, production, trade shows as needed (domestic and international)
Hybrid Work Schedule
- 3-4 days in-person attendance in office
Ideal Candidate Profile
You’re the kind of person who:
- Walks into a room and instantly lifts the energy.
- Thinks in systems, not chaos—and brings structure to creativity.
- Balances polish and approachability; people trust you quickly.
- Loves the details but never loses sight of the bigger vision.
- Is tech-savvy, sharp, and comfortable being the go-to for “how do we make this better?”
- Has a genuine passion for fashion, design, and growing a brand from the inside.
