90 day Temp to hire. Start immediately. $25.00 an hour. Paid parking. 7:30-4:00.
International law firm located downtown Houston, TX. On site daily. Temp to hire with full benefits once full time. $25.00 an hour. Professional appearance and communication is required.
As one of three Receptionists in Houston, you will be a critical asset to creating law firm hospitality experience. This position is responsible for the maintaining the reception area by greeting clients, guests, and answering or directing incoming phone calls. Seeking someone with excellent verbal and written communication skills, along with a strong aptitude for customer service.
Duties and Responsibilities
Front Desk
- Greets visitors in a professional manor with a warm and welcoming demeanor.
- Manages incoming calls, directing them to appropriate parties or taking messages accurately and promptly.
- Maintains cleanliness and organization in the reception area.
- Assures security is maintained by monitoring reception area, directing deliveries, and addressing security concerns as needed.
- Answers calls promptly and responds professionally to the request of the caller; follows up with callers on hold in a friendly manner; takes messages if necessary and distributes them through e-mail or voicemail.
- Collaborates with building security by notifying them in advance of visitors arrival for clearance.
- Collaborates with other Receptionists and administrative support to coordinate and maintain adequate coverage during the conference center’s hours of operation
Guest Experience and Hospitality
- Proactively anticipates the needs of clients and visitors, offering assistance and guidance as required.
- Coordinates with internal departments to ensure seamless transitions for visitors, providing them with necessary information and resources.
- Act as a brand ambassador for the Firm, embodying our values and commitment to excellence in every interaction.
- Create a warm and hospitable environment for all guests, making them feel valued and appreciated from the moment they enter the office.
- Offer refreshments and amenities to visitors, catering to their preferences and ensuring their comfort during their visit.
- Handles client inquires and requests professionally, efficiently, demonstrating a dedication to always exceeding expectations.
Administrative Support
- Assists with a variety of administrative tasks, such as scheduling appointments, managing calendars, and directing deliveries to the appropriate location.
- Assists with processing expense reports
- Maintains confidentiality and discretion when handling sensitive information or inquires.
- Collaborates with other administrative departments to ensure smooth operations during client meetings, internal and external events.
- Assists clients/visitors with administrative requests such as copies and scans; prints boarding passes where applicable; assists with conference room scheduling as needed; places long distance calls as requested; notifies conference services of meeting/scheduling add-ons and changes; assists other departments with mailouts and distributions as requested.
- Handles administration of parking validations, parking stickers, and town car vouchers.
- Assists the conference services team in coordinating the visiting office requests.
- May occasionally handle conference room booking
