We are looking for an Home Care Scheduler to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.

You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

Responsibilities

Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs
Assign new clients to clinicians according to scheduling protocols
Use web based scheduling application as the basis for all scheduling
Create and maintain schedules for all employees
Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations
Fill open shifts and securing coverage for call-offs or changes in client’s needs
Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
Participates in determining hiring needs, as well as interviewing, hiring and training new staff

Qualifications

High school diploma or GED
1-2 yrs patient scheduling experience
Must be well organized, show great attention to detail
Proficient with computer use and software applications
Multi-tasker and customer service-oriented
Excellent time management skills
Home Health experience preferred

WHY JOIN THE INDUSTRY?

Health benefits available
Competitive compensation
Training and support

HomeWell Care Services

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Home Care Scheduler