Veterinary Receptionist
The Animal Hospital of Brooklyn
This is a full-time position.
We are a very busy fast-paced two doctor practice and we pride ourselves on providing affordable and compassionate care. We may be a small team, but we work hard together to be understanding of our client's and pet's needs, often stretching our schedule to accommodate emergencies on a daily basis.
We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.
Job Responsibilities:
- Checking patients in, discharging patients, invoicing
- Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
- Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
- Handle incoming and outgoing emails
- Update and file patient charts
- Enter data into computerize billing program
- Retrieve prescriptions
- Assist with pet supply purchases such as food, supplements, and medications
- Maintain the cleanliness of exam rooms and waiting room
- Retail sales
Skills / Qualifications:
- High School Diploma or relevant education and work experience
- Customer Service
- Organizational Skills
- Tech Savvy
- Team oriented
- Communication skills
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Short-term disability
- Life insurance
- 401k with match
- Employee assistance program
- Paid time off
- Continuing education
