Veterinary Receptionist

The Animal Hospital of Brooklyn

This is a full-time position.

We are a very busy fast-paced two doctor practice and we pride ourselves on providing affordable and compassionate care. We may be a small team, but we work hard together to be understanding of our client's and pet's needs, often stretching our schedule to accommodate emergencies on a daily basis.

We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Members career journey.

Job Responsibilities:

Checking patients in, discharging patients, invoicing
Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
Handle incoming and outgoing emails
Update and file patient charts
Enter data into computerize billing program
Retrieve prescriptions
Assist with pet supply purchases such as food, supplements, and medications
Maintain the cleanliness of exam rooms and waiting room
Retail sales

Skills / Qualifications:

High School Diploma or relevant education and work experience
Customer Service
Organizational Skills
Tech Savvy
Team oriented
Communication skills

Benefits:

Health insurance
Dental insurance
Vision insurance
Short-term disability
Life insurance
401k with match
Employee assistance program
Paid time off
Continuing education

CareVet

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