Job Description:
Our Property & Casualty insurance client is seeking a Vice President of Operations to work alongside the COO in driving revenue growth, improving profitability, optimizing internal processes, and leading cross-functional teams. This is a full-time, hybrid position based in the Houston, Texas area.
Responsibilities:
- Leads, manages, and holds leadership team accountable for achieving agreed-upon commitments. Sets and achieves quarterly benchmarks to accomplish strategic plans by aligning individual and team goals.
- Integrates major operating functions with direct oversight of:
- Personal Lines Service
- Commercial Lines Service
- Financial Institutions
- Quality Assurance
- HR
- Carrier Relations
- VA Relationships
- Resolves issues effectively, identifies problems, and ensures practical solutions in a healthy manner.
- Ensures a healthy, functional, and cohesive leadership team.
- Ensures adherence to core processes and operating systems consistently.
- Demonstrates effective project management skills.
- Demonstrates values alignment, focus, simplicity, and clarity.
- Promotes open communication, high morale, and reinforces company mission, vision, and values.
- Collaborates effectively with the CEO and COO, maintaining mutual respect.
- Ensures key messages are cascaded across the organization.
- Oversees company operations to meet revenue and profitability targets.
- Manages education, training, and development programs for staff capability and agency expertise.
- Provides ongoing coaching and training on leadership, efficiency, sales, customer-centric processes, and personal development.
- Manages recruiting, onboarding, professional development, performance management, and employee engagement.
- Builds trusted relationships with customers, partners, vendors, management, and stakeholders.
- Creates employee recognition programs aligned with company culture and goals.
- Maintains policies consistent with federal, state, and local regulations and agency culture.
- Compiles required and special reports on operating functions.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Bachelor’s Degree in Business Administration
- 8 to 15 years of management experience at a large insurance agency, MGA, or carrier.
Pay Range:
$170,000-175,000 -bonus, profit share
Contact:
Karrie Ruch
[email protected]
Refer a Colleague:
Do you know someone who would be interested in this project? Submit your referral directly by emailing the Jacobson contact listed above or submitting them through this form. If your referral is hired for a contract assignment and meets all other eligibility criteria, you will receive a referral bonus!
Equal Opportunity Employer:
The Jacobson Group is committed to fostering an inclusive and equitable workplace that reflects the diverse communities we serve. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic as defined by applicable law. We believe that diversity of thought, background and experience strengthens our team and drives innovation. All employment decisions are based on qualifications, merit and business needs.
If you require a reasonable accommodation to complete the application process or participate in an interview, please contact us at [email protected] or +1 (800) 466-1578 to make a request.
