Home Care Coordinator – Join Our Team and Make a Difference!
Location: Wilmington, NC
Compensation: Competitive salary ($18–$20 per hour, based on experience)
Bonus Opportunities: Performance-based bonuses
As a
Home Care Coordinator at
Caring Senior Service, you’ll play a key role in ensuring that our clients receive
exceptional care. You’ll be the vital link between clients, caregivers, families, and healthcare professionals, helping us provide
consistent, compassionate, and professional care. If you're an empathetic, highly-organized individual who thrives in a fast-paced environment, this could be the perfect opportunity for you.
Key Responsibilities
- Coordinate Caregiver Schedules: Ensure coverage to meet client needs and maintain continuity of care
- Onboard New Clients: Conduct assessments and create personalized care plans
- Monitor Client Satisfaction: Resolve concerns and adjust services to ensure optimal care
- Maintain Clear Communication: Act as a liaison between clients, caregivers, and families
- Ensure Compliance: Adhere to state regulations and internal policies
- Documentation: Accurately maintain client records and care plans
- Emergency Coverage: Respond to caregiver call-offs and provide immediate coverage
- Collaborate on Staffing Needs: Work with recruiters to address caregiver shortages
- Track Compliance: Ensure caregiver training, background checks, and certifications are up-to-date
- Support Quality Initiatives: Contribute to performance improvement efforts
Qualifications
- Education: High school diploma or equivalent required; associate or bachelor’s degree preferred
- Experience: Previous experience in home care, healthcare coordination, or related fields preferred
- Knowledge: Familiarity with state home care regulations and scheduling software (e.g., Tendio)
- Skills: Strong organizational, communication, and problem-solving abilities
- Teamwork: Ability to work independently and collaboratively
- Flexibility: Willingness to take on-call responsibilities (nights/weekends on rotation)
- Tech-Savvy: Proficient in Microsoft Office and care management software
- Other: Valid driver’s license and reliable transportation
Why Work with Us?
At
Caring Senior Service, we’re more than just a home care agency – we’re a team dedicated to
delivering exceptional care and improving the lives of the clients we serve. As a
Home Care Coordinator, you'll have the opportunity to make a meaningful impact every day, all while being part of a supportive and growing organization.
Ready to make a difference?
Apply now and take the next step in your career with
Caring Senior Service in Wilmington, NC!
