Company Overview
Immunome is a clinical-stage targeted oncology company committed to developing first-in-class and best-in-class targeted therapies designed to improve outcomes for cancer patients. We are advancing an innovative portfolio of therapeutics, drawing on leadership that previously played key roles in the design, development, and commercialization of cutting-edge targeted cancer therapies, including antibody-drug conjugate therapies (ADCs). Our most advanced pipeline programs are varegacestat (formerly AL102), a gamma secretase inhibitor which is currently in a Phase 3 trial for treatment of desmoid tumors; IM-1021, a ROR1-targeted ADC which is currently in a Phase 1 trial; and IM-3050, a FAP-targeted radioligand, which recently received IND clearance. Our pipeline also includes IM-1617, IM-1335, and IM-1340, all of which are preclinical ADCs pursuing undisclosed targets with expression in multiple solid tumors.
Position Overview
The Senior Director, Patient Services will build and lead Immunome’s patient-centered commercial function, ensuring patient perspectives help shape strategy, services, and partnerships across the lifecycle of Immunome’s therapies. As the company prepares for its first commercial launch, this leader will establish foundational patient support infrastructure, advocacy partnerships, and engagement capabilities that will scale across Immunome’s pipeline. Success in this role will directly influence patient access, adherence, satisfaction, and the development of a patient-first culture throughout the organization.
Responsibilities
Launch Leadership: Varegacestat
- Lead the patient-focused launch strategy for varegacestat, including patient services, advocacy, and education.
- Develop and oversee a comprehensive patient services model that enables timely access, a positive experience, and long-term adherence.
- Build and manage vendor partnerships to operationalize services and resources ahead of launch.
- Create patient and HCP educational resources to support early awareness and engagement.
- Collaborate with Marketing and Corporate Communications to ensure patient perspectives are reflected in launch messaging.
Patient Advocacy & Engagement
- Define Immunome’s patient engagement strategy and incorporate patient insights into development, brand planning, and access decisions.
- Establish and lead patient councils and advisory boards.
- Build and sustain partnerships with advocacy organizations aligned with Immunome’s mission.
- Co-create disease education and awareness initiatives that reflect authentic patient needs.
- Represent Immunome in external policy and advocacy forums.
Patient Support Services & Access
- Design and scale a best-in-class patient support ecosystem informed by patient and caregiver insights.
- Oversee the end-to-end patient journey and monitor KPIs such as time-to-therapy, satisfaction, and persistence.
- Partner cross-functionally to ensure seamless and compliant execution of support programs.
- Manage third-party vendors delivering HUB operations, PAP, case management, and access marketing.
- Develop a roadmap to expand patient services across Immunome’s pipeline.
Leadership & Enterprise Integration
- Build the Patient Experience & Alliances function, including governance, SOPs, budget oversight, and integration.
- Embed patient-centered thinking throughout the organization.
- Define and track impact metrics demonstrating value for both patients and the business.
- Foster Immunome’s thought leadership in patient engagement.
- Mentor and grow a team to deliver on patient engagement, services, and advocacy priorities.
Qualifications
- Bachelor’s degree required; an advanced degree (MBA, MPH, or related field) is preferred.
- A minimum of 8 years of biotech/pharma experience with leadership in patient advocacy, access, or patient services.
- Proven success in building and scaling patient engagement programs in oncology or rare disease settings.
Knowledge And Skills
- Experience developing educational and awareness resources for patients, caregivers, and HCPs.
- Strong understanding of oncology care dynamics and patient access ecosystems.
- Demonstrated ability to thrive in a fast-paced, mission-driven biotech environment.
- Strategic leadership with the ability to build and scale new functions.
- Expertise in patient engagement, advocacy relations, and support service models.
- Strong cross-functional collaboration and stakeholder management skills.
- Excellent communication, planning, and problem‑solving capabilities.
Washington State Pay Range
$266,724 - $305,218 USD
E/E/O
Immunome, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
E-Verify
Immunome, Inc. is a participant in E-Verify. Please review the following notices: E-Verify Participation Poster | Right to Work Poster (English) | Right to Work Poster (Spanish).
