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Job Description
Answer high volumes of inbound calls from patients, providers, and referral sources.
Coordinate new patient referrals and intake processes across multiple locations.
Register patient accounts and verify insurance eligibility and benefits.
Schedule initial appointments and procedures using EHR and PMS systems.
Maintain accurate and up-to-date patient records and documentation.
Resolve routine and non-routine issues related to patient intake
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
[email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills And Requirements
High School Diploma or GED required.
2+ years of experience in healthcare call center operations
Proficiency in Microsoft Office (Outlook, Excel, Word, Teams).
Familiarity with medical terminology, insurance verification, and EHR systems.
Strong communication, multitasking, and problem-solving skills.
If you have questions about this posting, please contact
[email protected]
