About Us
Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
About The Role
Notion is excited to operate as an in-person company across our 7 global offices (San Francisco, New York, Dublin, Hyderabad, Seoul, Tokyo & Sydney). Notion believes that creative magic happens when we're collaborating in-person. We also believe that being in the same physical space is the key to building a lasting culture.
We’re looking for a Front Desk Concierge in our San Francisco and New York offices who will be the first point of contact for employees, visitors, and partners. This role is about more than checking people in — you’ll set the tone for their entire experience at Notion. You’ll bring warmth, professionalism, and care to every interaction, while also ensuring smooth operations around access, mail, safety, and events. The right candidate will report to our North American Workplace Lead.
This is a 4 month in-person contractor role (must be based in NY) with potential to extend or convert to full time, requiring [40 hours/week].
What You'll Achieve
- Reception Excellence: Provide a warm, professional welcome to all visitors and employees, creating a positive first impression of Notion.
- Experience Stewardship: Anticipate needs, resolve issues quickly, and make interactions seamless, whether for a candidate interview, executive visitor, or new hire on their first day.
- Package & Mail Management: Efficiently log and distribute all incoming mail and packages, maintaining an organized package room and timely delivery system.
- Building Coordination & Communication: Submit candidate registration and building tickets, and communicate office maintenance concerns.
- Access Control & Security: Manage Notion’s entry points, verify identification badges, and process visitor registration through Envoy while ensuring all security protocols are followed.
- Event Support: Facilitate seamless visitor experiences during events by managing registration, badge distribution, and NDA completion while coordinating with the Env Team.
- Administrative Accuracy: Maintain detailed daily logs, incident reports, and security documentation while promptly reporting maintenance and safety issues.
- Emergency Preparedness: Maintain Fire Warden and Medical Training certifications, respond effectively to emergencies, and coordinate evacuations with the Environment team and first responders.
- Building Safety: Ensure ongoing communication with building management and emergency services.
Skills You'll Need To Bring
- 2+ years of relevant workplace experience.
- Strong emotional intelligence (EQ) with the ability to build relationships at all levels: You connect easily with people, create a sense of ease, and leave a positive impression in every interaction
- Flexibility to adapt and switch between various responsibilities.
- Organized and detail-oriented: Strong attention to detail, able to stay calm under pressure, a quick thinker, create order of out chaos.
- Polished communication: Clear, professional, and approachable — in person, over the phone, and in writing. Able to represent Notion to executives, candidates, and partners.
- Event experience: Experience organizing team events with hundreds of people, as well as multi-day events with smaller groups of people, such as an executive offsite.
- Discreet: Demonstrated ability to maintain complete confidentiality on all business matters.
- Cross-functional relationships: Coordinate with multiple teams to provide exemplary service.
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $45.00 - $52.00 per hour.
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