The Front Desk Receptionist, you will direct incoming traffic in person or over the phone and assist with data entry and other general office tasks.
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
Location: Support Center, 6600 S Bermuda Rd, Las Vegas, NV 89119
Schedule: Monday – Friday | 8:30 am - 5:00 pm
Pay: $21 hourly
Job Type: Full-time
Benefits
- Employee Discount
- Employer-Paid Life Insurance
- Paid Time Off
- Disability Insurance
- Medical, Dental, and Vision Insurance
- Paid Parental Leave
- 401(k) with company match
Job Responsibilities
- Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.
- Retrieve messages from voice mail and forward to appropriate personnel.
- Receive, sort, and route mail and maintain and route publications. Sign for and route all office Federal Express and UPS deliveries Answer incoming telephone calls, determine purpose of callers and forward to appropriate personnel or department.
- Advocate for the customer by resolving and assisting with inquiries, concerns, and complaints.
- Data entry, scanning, etc.
- Maintain corporate office calendars and meeting rooms
- Participate in Special Projects as required
- Monitor visitor access and issue passes when required. Ensure all visitors, vendors, and contractors understand company policies.
- Track and mail outgoing checks
Job Requirements
- 1+ year of receptionist/switchboard experience
- Availability to work from 8:30am – 5:00pm Monday through Friday
- Excellent communication and people skills
- Ability to work independently
- Ability to multitask and problem solve
- Advanced computer skills, including Microsoft Office (WORD, Excel)
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.
