The Front Desk Receptionist, you will direct incoming traffic in person or over the phone and assist with data entry and other general office tasks.

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

Location: Support Center, 6600 S Bermuda Rd, Las Vegas, NV 89119

Schedule: Monday – Friday | 8:30 am - 5:00 pm

Pay: $21 hourly

Job Type: Full-time

Benefits

Employee Discount
Employer-Paid Life Insurance
Paid Time Off
Disability Insurance
Medical, Dental, and Vision Insurance
Paid Parental Leave
401(k) with company match

Job Responsibilities

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.
Retrieve messages from voice mail and forward to appropriate personnel.
Receive, sort, and route mail and maintain and route publications. Sign for and route all office Federal Express and UPS deliveries Answer incoming telephone calls, determine purpose of callers and forward to appropriate personnel or department.
Advocate for the customer by resolving and assisting with inquiries, concerns, and complaints.
Data entry, scanning, etc.
Maintain corporate office calendars and meeting rooms
Participate in Special Projects as required
Monitor visitor access and issue passes when required. Ensure all visitors, vendors, and contractors understand company policies.
Track and mail outgoing checks

Job Requirements

1+ year of receptionist/switchboard experience
Availability to work from 8:30am – 5:00pm Monday through Friday
Excellent communication and people skills
Ability to work independently
Ability to multitask and problem solve
Advanced computer skills, including Microsoft Office (WORD, Excel)

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

WHSmith North America

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Front Desk Receptionist