At iRhythm, we’re transforming heart health through innovative technology and a mission-driven team. As Manager of Intake Operations, you’ll oversee the teams responsible for processing returned devices for data extraction, ensuring smooth and compliant operations across domestic and international sites.
Key Responsibilities:
- Lead and manage Intake Operations across multiple shifts and sites.
- Drive performance in quality, productivity, safety, and regulatory compliance.
- Collaborate across departments including HR, Engineering, Quality, and Supply Chain.
- Support new product introductions and optimize Intake processes and tools.
- Manage staffing, training, and resource planning to meet operational goals.
- Maintain team morale and a safe, inclusive, high-performance culture.
- Oversee budgets and cost center planning (labor, materials, overhead).
- Prepare for audits and ensure adherence to SOPs and regulatory standards.
About You:
- Bachelor's in Engineering, Manufacturing, or related technical field.
- 5+ years in manufacturing/operations, including 2+ years in a leadership role.
- Experience in medical device, pharma, or biotech industries preferred.
- Strong leadership, communication, and project management skills.
- Familiar with ISO 13485, FDA regulations, and lean manufacturing principles.
- Proficient in Microsoft Office; knowledge of Salesforce, AWS, Splunk a plus.
