Strategic Leadership Impact:
The Vice President of Quality serves as the executive quality champion, architecting and executing transformational quality management strategies that position the company as the premier partner for top beauty brands in the industry. This visionary leader will elevate existing teams, processes, and systems while identifying strategic opportunities for improvement and investment in best-in-class quality frameworks. As a collaborative change agent in a founder-led organization, this role will drive the quality strategy through the company's next phase of exponential growth, ensuring the highest standards of product excellence and regulatory compliance that exceed the expectations of leading beauty industry partners.
Executive Responsibilities:
Strategic Quality Leadership & Vision
- Architect and execute comprehensive quality strategies that align with business objectives and position the company as the quality leader in beauty manufacturing partnerships
- Partner with executive leadership and founders to identify transformational opportunities for quality improvement, system investment, and operational excellence initiatives
- Develop and implement best-in-class quality processes that attract and retain partnerships with top-tier beauty companies
- Lead organizational transformation as a change agent, elevating quality culture and capabilities to support rapid business growth and market expansion
Organizational Excellence & Team Development
- Provide visionary leadership to Quality Control, Quality Assurance, Microbiology, Analytical Chemistry, Validation Engineering, and Stability teams, fostering a culture of excellence, innovation, and continuous improvement
- Build world-class organizational capability and capacity through strategic talent acquisition, comprehensive development programs, and performance optimization initiatives
- Elevate team competencies and establish quality leadership at all levels to support current operations and future business expansion
- Champion cross-functional collaboration and knowledge sharing to drive quality excellence throughout the organization
Regulatory Compliance & Risk Management
- Ensure enterprise-wide compliance with all regulatory requirements, industry standards, and customer specifications for beauty and personal care products
- Maintain continuous inspection readiness and regulatory excellence through proactive monitoring, assessment, and improvement of quality management systems
- Lead comprehensive compliance programs that exceed FDA, international regulatory, and customer quality requirements
- Oversee master validation plans, quality engineering initiatives, and comprehensive CAPA processes to ensure product integrity and market readiness
Innovation & Process Optimization
- Drive strategic initiatives to revolutionize quality processes through advanced technologies, innovative methodologies, and industry-leading practices
- Collaborate with Operations, Supply Chain, and cross-functional teams to identify and eliminate process variability while implementing scalable quality improvements
- Utilize advanced data analytics and quality metrics to assess system effectiveness and drive evidence-based decision making
- Lead the development and execution of continuous improvement pipelines that enhance efficiency, reliability, and competitive advantage
Client Partnership & Market Leadership
- Establish quality frameworks that enable successful partnerships with leading beauty brands and support their stringent quality requirements
- Collaborate with customer-facing teams to address complex quality challenges and develop innovative solutions that exceed client expectations
- Lead customer quality initiatives including complaint management, product disposition, and recall management for both OTC and cosmetic products
- Position the company as the quality partner of choice for top beauty companies through demonstrated excellence and industry leadership
Capital Investment & Resource Management
- Develop and execute strategic capital improvement projects that enhance quality capabilities, capacity, and technological advancement
- Manage quality budgets and resources to optimize performance while delivering exceptional financial results
- Lead investment decisions for quality infrastructure, equipment, and systems that support business growth and competitive positioning
- Ensure optimal allocation of resources to drive both compliance excellence and operational efficiency
Change Management & Growth Leadership
- Serve as a transformational change agent, guiding the organization through rapid growth phases while maintaining quality excellence
- Implement scalable quality systems and processes that support business expansion and market diversification
- Foster an agile, growth-oriented quality culture that adapts to evolving business needs and market opportunities
- Partner effectively with founder leadership to balance entrepreneurial vision with operational excellence and regulatory compliance
Qualifications & Experience:
- Advanced degree in Chemistry, Chemical Engineering, Quality Management, or related technical field; additional business education preferred
- 12+ years of progressive quality leadership experience in beauty, personal care, pharmaceutical, or highly regulated manufacturing environments
- Proven track record as a transformational leader and change agent in founder-led or high-growth organizations
- Demonstrated expertise in building and scaling quality organizations, processes, and systems to support business expansion
- Deep knowledge of FDA regulations, international quality standards, and beauty industry compliance requirements
- Executive-level strategic thinking with the ability to translate quality vision into actionable business results
- Outstanding collaboration and communication skills with experience partnering with senior executives and cross-functional teams
- Proven ability to drive cultural transformation and elevate organizational capabilities
- Experience working with top-tier beauty brands and understanding of industry quality expectations
- Strong analytical and data-driven decision-making capabilities with expertise in quality metrics and performance measurement
