We are seeking an enthusiastic Front Office Receptionist to join our team! This position offers competitive pay, M-F schedule, PTO, closed holidays and weekends, and full benefits including 401(k) with a company match.
Position Summary
We are seeking a
Front Office Receptionist to join our fast-paced medical clinic. The ideal candidate will have a strong background in medical office operations, exceptional multitasking skills, and a professional, patient-focused demeanor.
Key Responsibilities
- Greet and check in patients in a courteous and timely manner
- Schedule and confirm patient appointments accurately
- Check out patients and collect co-pays and other payments at the time of service
- Answer multi-line phones, route calls appropriately, and take clear, concise messages
- Maintain patient confidentiality in compliance with HIPAA regulations
- Assist with general front office duties including scanning, filing, and verifying insurance
- Communicate effectively with clinical and administrative staff to ensure quality patient care
Qualifications
- Minimum of 5 years of experience in a medical office setting required
- Proficient in using electronic medical record (EMR) systems and scheduling software
- Excellent organizational and communication skills
- Strong attention to detail and ability to work in a high-volume, fast-paced environment
- Ability to handle financial transactions with accuracy and professionalism
- High school diploma or equivalent required; additional healthcare-related certifications a plus