Position Title: Director of Operations
Location: Santa Clara, CA
Reports To: Vice President of Manufacturing / General Manager / COO
Position Summary
We are seeking a seasoned and hands-on Director of Operations to lead and integrate all operational support functions within a fast-paced manufacturing environment. Based in either Santa Clara, CA, this role plays a critical part in scaling operational capabilities, aligning cross-functional teams, and ensuring business continuity for both NPI and mass production programs.
Key Responsibilities2. Operational Excellence4. Compliance & Customer Audit Readiness5. Digitalization & System EfficiencyOther duties as assigned by your manager or management.
Cross-Functional Operations LeadershipLead, manage, and align operations across the following core functional areas:
- Manufacturing & NPI (New Product Introduction)
- Industrial Engineering (IE)
- Quality Systems & Quality Assurance (QS/QA)
- Warehouse & Logistics (WH, Shipping, PMC)
- Facility and maintenance
- Cost Management & Budget Control
- Information Technology (IT)
- Human Resources (HR) & General Services (GS)
- Facility and Utilities Management (Plant Engineering / FM)
- Drive continuous improvement initiatives to enhance productivity, reduce operational costs, and improve lead times
- Establish and monitor KPIs for performance, quality, delivery, and cost across all managed departments
- Facilitate cross-functional coordination for new product ramp-up and volume production stabilization
- Ensure safe, compliant, and energy-efficient operation of all electrical and utility systems
- Oversee facility maintenance, equipment uptime, and capex projects for site expansion or upgrades
- Talent & Organizational Development
- Provide leadership, coaching, and performance management to departmental managers
- Collaborate with HR to design workforce planning, employee development, and internal mobility programs
- Ensure compliance with internal policies and customer requirements across production, quality, and facility management
- Lead internal and external audit readiness activities
- Partner with IT to implement smart manufacturing solutions and digital dashboards
- Encourage data-driven decision-making and lean process optimization across all functions
Qualifications
- Bachelor’s degree or above in Engineering, Operations Management, Industrial Management, or related field; Master’s degree preferred
- 10+ years of experience in high-volume manufacturing environments, with at least 5 years in a multi-functional operational leadership role
- Proven experience managing end-to-end factory support functions (e.g., Quality, IE, Logistics, HR, IT)
- Strong leadership, organizational, and strategic thinking skills
- Excellent interpersonal and communication skills; fluency in English required, Mandarin a plus
- Experience in managing cross-border teams or working with international clients is highly desirable
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
Powered by JazzHR
L45jmnWwVl
