The Front Desk Receptionist is the first point of contact for visitors and callers at Tri-State Bobcat. This role is responsible for creating a welcoming environment, professionally handling all phone and in-person inquiries, and ensuring visitors are directed to the appropriate team members or departments. In addition to front desk duties, the Receptionist provides general administrative support to ensure efficient day-to-day operations. The schedule is Monday through Friday, 8:30 AM to 5:00 PM, with pay ranging from $20.00 to $23.00 per hour, based on qualifications.
Essential Functions
- Warmly greet and assist all customers and guests entering the facility
- Manage a multi-line phone system; route calls and take accurate messages as needed
- Distribute incoming and outgoing mail and packages
- Send faxes, emails, and other communications as requested
- Maintain organized filing systems and customer records
- Provide general administrative support, including creating and processing work orders, customer files, and internal documents
- Prepare and edit documents in Microsoft Word and Excel
- Maintain cleanliness and organization of the front desk and lobby area
Minimum Qualifications
- Minimum of 2 years' experience in a receptionist or customer service role
- High school diploma or equivalent required
- Valid driver's license
- Strong customer service skills with a friendly and professional demeanor
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Highly organized with strong attention to detail
- Self-motivated with the ability to work independently
Position Benefits
- Health Insurance: Choose from 3 plan options, including HSA options
- Dental & Vision Insurance: Comprehensive coverage for your health needs
- Company-Paid Life and AD&D Insurance: Plus, supplemental options available
- 401K Program with company matching and a variety of investment options
- Generous PTO, including 7 Paid Holidays
- Employee Assistance Program: Free and confidential counseling, legal services, travel planning, child/elder care professional assistance, and more!
- Paid Training: Access to vendor/manufacturing training (online and in-person)
- Career Advancement Opportunities to grow your skillset and move up in the company
- Bereavement Pay to support you in times of need
- Safety Program to ensure a secure and comfortable working environment
Tri-State Bobcat is an Equal Opportunity Employer.
Salary: $20 - $23 per hour
Job Posted by ApplicantPro