About 10x
10x Labs is a nutraceutical manufacturing company located in Plano, Texas. 10x Labs provides high quality dietary supplement manufacturing without compromise. Offering the ultimate in fast, clean, efficient, cGMP contract manufacturing, we proudly provide competitive pricing, superior customer service, quick turn-around times, concise communication, and third-party logistics solutions. At 10x Labs, our customers are always first. Utilizing our in-house lab, top-of-the-line machinery, and experienced formulators, 10x Labs is capable of quickly, efficiently, and accurately solving our customers’ needs. For more than 15 years, we have been in the ecommerce space selling products direct to consumers. 10X Systems is the result of those incredible successes and epic failures—a full suite of stress-free “Scaling as a Service” solutions that include manufacturing & product sourcing, fulfillment, inbound/outbound call center, CFO services, fraud prevention and chargeback management, growth funding, and a go-to network of contacts and resources—all in ONE place to help you scale your business quickly and effortlessly.
Job Summary
Manager of Operations manages manufacturing. Assists with planning and directing an efficient layout of equipment and flow of materials. Ensures manufacturing performance, volume and quality goals are met by utilizing efficient methods and maintaining appropriate staffing levels. Manages subordinate staff in the day-to-day performance of their jobs, ensures that project/department milestones and goals are met and adheres to approved budgets. Manage staff behaviors by providing training and appropriate rewards, and when necessary, enforcing policy, procedures, and disciplinary actions.
Primary Duties And Responsibilities
The list below is intended to capture the most essential duties and responsibilities of the job. The list is not exhaustive, and other duties may be assigned at any time.
Oversees Production, supply chain, Purchasing, Estimating, R&D, Quality, EHS/Compliance, and Maintenance.
Ensures daily operations are in compliance with local, state, and federal guidelines; identify procedural deficiencies and report such deficiencies to appropriate parties.
Ensures production and process quality are aligned with overall objectives of organization, and scope of manufacturing goals.
Works closely with internal and external resources to ensure timely delivery of materials and supplies needed for the overall operation of manufacturing.
Identifies ways to increase quality and quantity by implementing best practices across all levels of operation.
Facilitates operational management of systems including but not limited to, NetSuite and/or other designated Manufacturing Systems.
Responsible for the supervision of staff including but not limited to, evaluating job performance, providing hiring recommendations, training, corrective, and disciplinary actions; scheduling and delegation of work duties; and time and attendance.
Identifies, selects, implements, and maintains manufacturing equipment to support production requirements.
SCOPE
Supervises staff, including hiring, training, and evaluating job performance.
Schedules and assigns work responsibilities.
Sets individual goals and monitors progress toward achievement.
Takes corrective action in the form of performance improvement plans or disciplinary action.
Recommends salary increases, promotions, transfers, demotions, or terminations.
May have direct reports who are managers, supervisors, or individual contributors.
Document, monitor and control expenditures in accordance with established budget.
Contributes to departmental budget and forecasting process. Approves expenditures in line with signature authorization policy.
Required Qualifications
Education
- Bachelor’s (BS/BA) degree is preferred.
- In lieu of Bachelor’s (BS/BA) degree 8 years of progressive experience as Operations / Manufacturing Manager leading operations team in manufacturing powder and/or liquid materials may be considered.
Experience
Must have at least 6 years of management experience in a manufacturing setting.
At least 3 years of experience in a manufacturing supervisory role.
Basic understanding of NetSuite or similar ERP systems.
Intermediate experience in compounding by using pre-set formulas or doses based on industrial scale.
Working knowledge of Total Quality Management (TQM), Six Sigma, Lean Manufacturing, Statistical Process Control (SPC), Kaizen, and Overall Equipment Effectiveness (OEE).
Knowledge, Skills, And Capabilits
SAFETY / COMPLIANCE
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Working knowledge of OSHA requirements as well as safety and risk standards within a manufacturing environment.
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Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
QUALITY
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Thorough knowledge of statistics and root cause analysis; process improvement, quality control.
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Thorough knowledge of cGMP systems for liquid and powder to secure proper design, monitoring, and control of manufacturing processes.
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Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
PRODUCTION
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General knowledge to packaging products to ensure products are safe during shipment.
SUPPLY CHAIN MANAGEMENT
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Thorough knowledge of supply chain management, process improvement, quality control.
Management Skills
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Working knowledge of key performance indicators (KPI’s) used to drive decisions through data driven metrics.
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General knowledge of reviewing, approval, and management of time and attendance records.
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General knowledge of using software such as MSOffice suite, NetSuite or similar ERP system, CRM, or other job-related platforms.
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Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
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Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
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Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services.; Continually works to improve supervisory skills.
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Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
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Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
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Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
WORKING CONDITIONS AND PHYSICAL DEMANDS
Generally, the work environment is that of a manufacturing plant, specifically one that manufactures food products.
May be required to work weekends, nights, or holidays as a regular part of the job.
The Incumbent Is
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Continuously required to stand.
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Occasionally required to walk or move from place to place.
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Continuously required to utilize hand and finger dexterity.
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Occasionally required to climb, balance, bend, stoop, kneel or crawl.
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Continuously required to use hands and arms in handling, installing, positioning, or moving items.
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Continually required to talk or hear.
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Occasionally required to taste or smell.
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Continuously work near moving mechanical parts.
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Occasionally work around fumes, airborne particles, or chemicals.
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While performing the duties of this job, the noise level in the work environment is usually moderate.
Must
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occasionally lift and /or move more than 20 pounds.
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frequently lift and/or move up to 10 pounds.
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occasionally lift and /or move more than 50 pounds with assistance.
Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.
Some travel is required.
PERSONAL PROTECTIVE EQUIPMENT
PPE may be required in certain areas as designated by OSHA.
- Due to safety hazards certain items as defined by OSHA may be prohibited in certain areas.
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The above statements are intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, scope, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
