The Quality Leader is responsible for driving strategic oversight of production operations to ensure products consistently meet performance, reliability, and compliance standards. This role champions continuous improvement across quality systems and fosters a culture of accountability and excellence throughout the organization. No Visa Sponsorship is available at this time. Must be a local candidate, no relocation is available at this time.

Key Responsibilities

Lead the development and execution of quality assurance strategies that align with organizational goals and customer expectations.
Ensure quality processes, documentation, and records are properly maintained and effectively executed across all operational areas.
Define and communicate clear quality objectives and performance indicators to guide team efforts and measure success.
Serve as a key point of contact for customer quality concerns, providing expert resolution to complex issues and ensuring satisfaction.
Partner with cross-functional teams—including engineering, manufacturing, and supply chain—to establish and uphold internal and external quality standards.
Guide risk mitigation efforts and quality control planning for new product launches and process changes using structured methodologies.
Direct investigations into product and process deviations, ensuring timely corrective and preventive actions are implemented and sustained.
Oversee the management of non-conforming materials and ensure efficient disposition processes are in place.
Manage warranty and product return programs, identifying trends and driving improvements in product design and manufacturing processes.
Build and lead a high-performing quality team, including hiring, training, and professional development to meet evolving business needs.
Monitor quality system effectiveness through regular data analysis, identifying areas for improvement and initiating action plans.
Perform additional duties as needed to support organizational success.

Core Competencies

Quality Systems & Auditing
Documentation & Process Control
Advanced Product Quality Planning (APQP)
Statistical Analysis & Problem Solving (8D, Root Cause, CAPA)
ERP & Data Tools: SAP, Minitab, Microsoft 365 Suite
Strong leadership and team development skills
Excellent communication and customer engagement abilities

Qualifications

Bachelor’s degree in Mechanical Engineering or a related technical field
Minimum of 10 years of experience in quality engineering within a manufacturing environment
At least 5 years of experience in a leadership or management role
Proven expertise in APQP, structured problem-solving, and quality improvement initiatives

No Visa Sponsorship is available at this time. Must be a local candidate, no relocation is available at this time.

NYCOR

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Director of Quality