Skills
● Medical Reception & Scheduling
● Insurance Authorizations & Referrals
● HIPAA Compliance
● Microsoft Office (Word, Excel, Outlook, PowerPoint)
● Help Desk & Technical Support
● Customer Service & Phone Etiquette
● Office Administration & Deposits
● Leadership & Team Management
● Inventory Control
● Time Management & Organization
● Data Entry & Typing (60+ WPM)
● Clerical Support
About
I’m currently a nursing student who is motivated and dependable administrative and customer service professional with 10+ years of experience in healthcare, technical support, and team leadership. Proven track record of managing fast-paced environments, supporting medical office operations, and delivering compassionate, efficient service. Skilled communicator and problem-solver with expertise in insurance authorizations, scheduling, and HIPAA compliance.
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