Job Title: Director of Operations
Department: Operations
Reports To: Chief Operation Officer
Site: Hazelwood Manufacturing Plant (HZMP)
FLSA Status: Exempt
Summary:
This role is responsible for contributing to the success of the manufacturing site in the areas of cost efficiency, continuous improvement, service, safety, and supply chain capability. The Director of Operations maintains positive employee relations while driving significant change. The Director of Operations is responsible for leading multiple shifts of the plant's employees and developing a team of front line, supervisor, and managerial roles. Additionally, this role is responsible for developing, implementing, and executing the premier service to sales standard.
The Director of Operations oversees all daily operations of the plant from production and manufacturing while ensuring policies and procedures are followed. This position develops processes that maximize ownership, stewardship, safety, quality, and productivity. The Director of Operations has the responsibility to always comply with Safety work rules as well as an obligation to reinforce Safety as a Core Value. Ensures that all policies, procedures, and activities related to EHS, Food Safety & Quality, Operations and Maintenance are followed.
Key Responsibilities:
- Assumes personal responsibility for a safe and healthy workplace for all employees by actively participating in the leadership of plant safety programs and ensures adherence.
- Adhere to Quality work practices, follow GMP’s, maintain sanitary conditions and ensure that product quality is maintained.
- Responsible for oversight of facility, EHS, operations, Food Safety and Food Quality. Identify and address conditions or practices that may adversely affect any of the mentioned.
- Provide overall leadership, direction, and coordination for all plant operations.
- Evaluate business unit capabilities, skills, and resource alignment to ensure performance against objectives. Lead realignment and work redesign efforts as necessary to provide executional excellence.
- Ensure all plant personnel are operating in compliance with plant and corporate procedures as well as compliance with customer and regulatory regulations.
- Provide coaching and development of plant staff to ensure effective leadership, collaboration, and balance in achieving KPIs focused on safety, quality, customer service and productivity.
- Drive overall supply chain capabilities by managing the plant-wide implementation of key KPIs and team development.
- Identify and implement strategies to improve performance, in order to meet and exceed plant Key Performance Indicators (KPIs).
- Monitor and set standards for operations and help identify and correct bottlenecks.
- Foster an environment of continuous improvement that meets or exceeds division expectations.
- Establish clear performance and behavioral expectations for all employees.
- Deliver effective change leadership, driving business changes while minimizing people impact.
- Communicate and collaborate cross-functionally to assist the team in solving operational issues.
- Builds people capability through effective employee relations, hiring, training, and communication for front-line hourly and salaried personnel.
- Increase production asset capacity and flexibility while minimizing unnecessary costs.
- Plan and supervise the design and progress of capital projects.
- Develop and implement financial and non-financial objectives including annual budget that serves as the plants operating plan.
- Identify and coordinate improvements in the operations area necessary to meet commitments for the plant and cost objectives. Ensure that cost gaps are identified, action plans developed, and adequate resources allocated to meet all financial objectives.
- Performs other duties as assigned or of a similar nature or level.
Job Qualifications:
- Bachelor’s degree or equivalent experience required. Preferably in engineering, business, operations management, or similar field
- Lean Six Sigma Experience preferred, demonstrated by successful completion of a major improvement project.
- Ability to manage multiple projects of varying priorities simultaneously.
- Ability to interface effectively with plant personnel, outside contractors, and different functional groups within the business units.
- Working knowledge of quality systems, finance, capital planning, and project cost tracking and forecasting, statistical process control, and manufacturing management systems.
- Demonstrated leadership in safety & environmental compliance.
- Must be very effective working in a volatile and complex environment and work with a sense of urgency that drives effective results.
- Strong influence management and communication skills, ability to gain organizational buy-in
- High levels of analytical and financial skills, ability to use data to identify and prioritize improvement opportunities and accurately assess financial impacts.
- Ability to communicate and influence at all levels of an organization.
- Proficient in Microsoft Suite applications
- Ability to give and receive constructive feedback.
- Ability to lead a team-based approach to decision making.
- Demonstrated ability to work in a results-oriented, challenging environment.
- Strong leadership skills with the ability to get results through mentoring others.
- Effective coaching, facilitation, presentation, and team-building skills.
- Experience in the consumer-packaged goods (CPG) industry preferred.
Direct Reports
The Director of Operations will have direct responsibility for managing the following roles:
- Production Managers
- Responsible for mentoring, performance management, and development of direct reports
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Position Type/Expected Hours of Work
This is a Full Time Exempt 40 hour per week position, and it may require working additional hours depending on the needs of the business.
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