Summary:
The Continuous Improvement Specialist supports initiatives that enhance efficiency, quality, and productivity within the manufacturing environment, working closely with the Central Operations team of Mission Critical Group (MCG). This role assists in analyzing processes, identifying improvement opportunities, and contributing to projects using Lean and Six Sigma methodologies. The CI Specialist helps execute improvement activities, conducts root cause analysis, and supports a culture of continuous improvement while ensuring alignment with MCG and JTS business goals.
Accountabilities:
- Support continuous improvement projects aimed at optimizing manufacturing processes and improving operational performance
- Assist in analyzing current operations to identify inefficiencies, bottlenecks, and areas for improvement
- Collaborate with MCG teams to implement Lean tools and techniques to reduce waste and improve process flow
- Participate in planning, execution, and tracking of CI initiatives, ensuring project tasks are completed on schedule
- Gather, organize, and analyze process data using statistical tools to support data-driven decision-making
- Conduct root cause analysis under guidance to identify issues and recommend potential solutions
- Prepare documentation, reports, and presentations outlining improvement plans and project progress
- Support training efforts by helping teams understand and apply continuous improvement tools and methodologies
- Assist in managing change initiatives and ensuring successful adoption of new processes
- Help maintain compliance with quality management systems, standards, and organizational procedures
- Contribute to operational excellence activities by supporting measurable improvements in efficiency and quality
- Ensure CI activities align with industry-specific regulations and internal standards
- Perform other duties as assigned
Core Values:
- Have Humanity: You collaborate with empathy, listen actively, and respect the perspectives of operators, technicians, and leaders
- Be Transparent: You communicate findings, data, risks, and opportunities openly and honestly
- Drive Innovation: You continually look for smarter, simpler, and more efficient ways to improve processes
- Be Resilient: You stay focused through setbacks, roadblocks, and the challenges that come with changing processes
- Always Reliable: You follow through on commitments, maintain accurate data, and deliver consistent, high-quality work
- Grit: You approach problems with determination and persistence, even when solutions require multiple iterations
Required Knowledge/ Experience:
- Bachelor’s degree in Manufacturing, Engineering, Business, Industrial Management, or a related field (or equivalent experience)
- Minimum of 2–3 years of experience in a manufacturing environment with exposure to continuous improvement work
- Working knowledge of Lean manufacturing principles such as waste reduction, process optimization, and flow improvement
- Familiarity with manufacturing processes, equipment, and technologies
- Experience contributing to improvement initiatives or CI-related tasks
- Understanding of Lean tools such as 5S, Kaizen, Value Stream Mapping, and Kanban
- Foundational knowledge of Six Sigma methodologies (DMAIC, basic statistical concepts)
- Strong analytical and problem-solving skills, with the ability to support root cause analysis and data interpretation
- Ability to use basic statistical tools and software to analyze data
- Strong verbal and written communication skills for documenting findings and collaborating with cross-functional teams
- Ability to work effectively in a team-oriented environment and support others in CI activities
- Interest in developing CI expertise and contributing to a culture of continuous improvement
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