District Manager – Tech Repair Operations
Austin, TX | uBreakiFix by Asurion Franchise
About Us
At uBreakiFix, we rescue people from everyday tech disasters. Cracked phone screens, dead batteries, liquid damage, slow laptops, broken gaming consoles. Our technicians bring devices back to life with free diagnostics, transparent pricing, high-quality parts, and a 1-year nationwide warranty on repairs.
We service Apple, Samsung, Google, Motorola and more. uBreakiFix has grown into one of the nation's leading electronic device repair brands, powered by loyal customers and strong word of mouth.
This role sits inside an established 3-store Austin franchise that is tightening systems and preparing to grow to 5-6 locations.
The Opportunity
Our three Austin locations are stabilizing at $65-70K per month each, with a clear operational path to $80K+ per store through stronger daily routines, better front-of-house execution, manager development, and simple, consistent use of metrics.
Ownership is remote and strategic. We need a local District Manager who will be the field leader for all locations, coach and hold store managers accountable, and build the operating playbook that scales to 5-6 stores.
What You'll Do
- Lead and develop 3 store managers across the Austin metro
- Maintain strong field presence (2-3 visits per store weekly)
- Implement and enforce simple operating systems: BOD/EOD routines, front-of-house standards and audits, inventory integrity, work order discipline
- Run weekly performance reviews using a Google Sheets dashboard (revenue, conversion, reviews, protection plan performance, operational health)
- Turn one store into a "model store" and export those systems to the others
- Report directly to the franchise owner on performance and priorities
Compensation
- Base: $65-70K annually
- Profit Sharing: Begins after 90 days, targeting 20-40% of base annually based on multi-store performance
- Year 1 Total: $78-98K
- Year 2+ Growth: $85-120K+ as we scale to 5-6 locations
- 12 days PTO, professional development support
- No health insurance (savings directed into higher base pay and profit sharing)
Required Experience
Apply only if ALL apply:
- 3+ years retail operations management (multi-unit strongly preferred)
- 2+ years managing managers (store managers, assistant managers, or supervisors)
- Clear track record working with KPIs and dashboards
- Proven experience holding leaders accountable and improving performance
- Comfortable building and tightening systems in a growth environment
Who Thrives Here
You've managed retail locations and can coach first-time managers effectively. You have enough experience to have real operational credibility, but you're still hungry to build, not just maintain a mature corporate structure. You're metrics-focused and comfortable in a weekly accountability rhythm. You see systems as helpful structure, not bureaucracy. You want to grow with a business moving from 3 to 6 stores.
Work Environment
Field-based role, not a desk job. Regular travel between 3 Austin-area locations. Direct reporting relationship to franchise owner. High autonomy with clear expectations and measurable outcomes. Growth-stage environment where you'll help finish building the system, not just inherit one.
