Description
Briefly describe the position responsibilities: Senior level management position reports to the CEO, President or designated Vice President as directed by the CEO. Responsible for managing all logistics, warehouse functions for B2B and direct-to-consumer fulfillment, product personalization production, and other functions required to maintain a safe and healthy DC environment. Directly or indirectly supervises all employees in the distribution Center. Drives operational enhancements to improve customer service, efficiency, and support the company strategic direction.
Essential Duties and Responsibilities include the following: (additional duties may be assigned)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Day-to-day operation of the warehouse with emphasis on management of supervisory personnel and the development and implementation of warehouse action plans
- Plan, organize, and monitor the receiving, storage, fulfillment, production of personalized product, value added services and distribution of all items produced and sold by DEMDACO
- Ensure that inventory is accurate and organized at all times
- Continually build knowledge through reading, outside relationships with peers, professional organizations, site visits, and trade shows to keep pace with new and better ways to operate. Develop recommendations and implement improvements as appropriate based on new learnings.
- Continually look for opportunities to improve efficiencies in all areas through system and process enhancements. Implement improvements utilizing company and outside resources.
- Continually identify and implement enhancements to systems and procedures to ensure an industry leading national and mid-tier account process for order fulfillment utilizing automated systems including functionality for bulk picking, value-added-services, and compliance to specific customer requirements. Enhancements should include performance metrics and on-line order tracking throughout the process. Attention should be paid to minimizing chargebacks.
- Maintain relationships with suppliers/vendors, outsourcers, and other organizations to maintain cost effective and efficient flow of supplies and product in and out of the DC
- Lead and participate in strategic planning and strategic projects that are related to DC operations
- Develop and present the DC strategy to upper-level management
- Maintain a high level of morale with all DC staff in accordance with the company core values and culture survey goals
- Working under minimum direction, be able to identify, according to broadly stated goals, analyze and resolve a wide range of issues, providing quick and decisive solutions within the context of existing policies and identify the need for revision or creation of policies
- Track and maintain efficient operational metrics according to the key performance indicators of the organization and develop additional key performance indicators that are specific to the DC to maintain and improve performance
- Develop the annual DC budget according to financial guidelines provided by Finance. Track expenses throughout the year and prepare monthly explanation of expenses related to the budget and develop action plans to close gaps.
- Provide feedback and drive accountability throughout the DC organization
Supervisory Responsibilities: Yes
Work Environment
While performing this job, the employee is regularly exposed to forklifts and motorized conveyors. The employee’s work will be performed in a non-climate controlled warehouse 10% (estimated) of the time, with the other 90% (estimated) being performed in an office environment. The employee will be exposed to moderate noise levels.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
While performing the duties of this Job, the employee is regularly required to stand, walk, sit, talk or hear. The employee is occasionally required to reach with hands and arms; stoop, kneel or crouch. Specific vision abilities required by this job include close vision and distance vision.
Requirements
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- B.S. or B.A. in business or related field, or equivalent experience
- Advanced knowledge of Warehouse Management Software (WMS)
- Minimum 7 years of senior management level experience managing a logistics in a retail warehouse environment
- Outstanding verbal and written communication skills, including strong presentation and interpersonal skills are essential
