Patient Coordinator | South River Rehab and Performance | Full-Time | Location: Staunton
At South River, we are dedicated to enhancing the patient experience by providing outstanding care and efficient service. As a Patient Coordinator, you will serve as the front-line representative, ensuring smooth operations and a welcoming environment for all patients. Your role is crucial in coordinating patient appointments, managing records, and facilitating communication between patients and healthcare providers.
Key Responsibilities:
- Welcome and assist patients during their visit, ensuring exceptional customer service
- Manage scheduling of patient appointments and follow-ups
- Verify insurance information and process necessary authorizations
- Maintain accurate patient records, ensuring confidentiality and compliance with healthcare regulations
- Provide information to patients regarding services, treatment processes, and insurance inquiries
- Collaborate with clinical staff to support patient care and address any issues that may arise
Requirements
Qualifications:
- High school diploma or equivalent is required; an associate's degree in healthcare administration is preferred
- Previous experience in a medical office or healthcare setting is a plus
- Strong knowledge of insurance processes and familiarity with electronic medical records (EMR) systems
- Excellent organizational and communication skills
- Ability to work effectively in a team-oriented and fast-paced environment
- Proficiency with computers and office software
Join South River in making a positive impact on our patients' experiences by providing compassionate and efficient care every day!
Benefits
Why South River Rehab and Performance
?
We're more than a workplace, we're a team that supports your goals:
- Competitive compensation with performance-based bonuses that reward your outcomes
- Flexible scheduling to support work-life balance
- Career advancement and professional growth
- Full benefits: medical, dental, vision, and 401(k) with match
- Generous PTO, paid holidays, and company-paid life insurance
- Supportive, clinician-led team culture
- Additional perks: parental leave, employee rewards, discounts, and recognition programs
Ready to advance your healthcare career in a supportive setting?
Apply today and join a community that values you.
South River Rehab and Performance is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
