Patient Care
- Performs tasks related to routine patient care within an assigned unit under the supervision of a Registered Nurse.
- Assists with patient's plan of care by providing and/or assisting with activities of daily living, including but not limited to personal hygiene, grooming, mobility, and comfort.
- Effectively and efficiently coordinates daily patient care activities on the nursing unit.
- Assists nursing staff to better facilitate patient admissions, discharges, and transfers.
- Performs a variety of duties both within and in support of assigned unit as delegated by nursing staff.
- Responds to patient's call lights/requests and reports to appropriate personnel when necessary.
- Assists patients in meeting nutritional needs, including but not limited to assisting with feeding, providing fluids and supplements.
- Inventory Control**:
- Orders, stocks, and replenishes unit supplies and necessary equipment in a cost-efficient manner.
- Participates in identifying unit financial responsibility during budget preparation.
- Assists with keeping unit within its budget restraints.
- Communication**:
- Facilitates unit communication including, but not limited to, telephones, intercom system, call light system, computers, etc. and relays information as appropriate.
- Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s).
- Facilitates and directs communication among visitors, employees, and physicians within assigned unit.
Customer Service
- Welcomes visitors to the unit by greeting them, answering questions, giving directions, and referring inquiries as appropriate to nursing staff.
- Answers telephone and directs calls and inquiries to the appropriate department or staff member.
- Polite and friendly in all interactions whether by phone or in person.
- Ensures a safe and clean environment for patients and health care team.
Documentation
- Documents care provided using worksheets and/or the electronic medical record.
- Regulation**:
- Adheres to professional standards, behavioral standards, and hospital policies as set forth by the organization.
- Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statutes.
- Maintains confidentiality by protecting personal healthcare information of all patients.
**QUALIFICATIONS**
**Education**
High School Diploma or GED
**Licenses and Certifications**
- Certified Nurse Assistant
- Cardiopulmonary Resuscitation (CPR)
**Knowledge Skills and Abilities**
- Maintains knowledge and resources necessary to provide age appropriate care.
- Must be able to recognize and report changes and abnormalities in the patients condition.
- Utilizes and cares for equipment and supplies on the Nursing unit.
- Basic knowledge of computers preferred.
- Must be able to read and write.
- Must meet continuing education requirements upon hire and annually as determined by unit and Continuing Education Department.
- Must be able to prioritize patient care, carry out assigned duties, report and / or document the same.
- Assumes additional duties as delegated or needed.
- Demonstrates effective interpersonal skills.
- Promotes harmony on the unit and with other departments.
- Required to project positive image of the unit to all customers.