Company Description
i-payout, founded in 2007, is a global leader in payment solutions, providing an award-winning SaaS platform that simplifies international payments. The company offers a comprehensive suite of tools, including a digital wallet, management console, and developer-friendly APIs, enabling businesses to manage payments efficiently across over 180 countries. With a focus on financial inclusivity and customizable services, i-payout addresses the diverse payment needs of industries worldwide. Headquartered in Fort Lauderdale, FL, i-payout empowers businesses with multiple payment mechanisms and global tax integration through an innovative embedded platform.
Role Description
This is a full-time, on-site position based in Fort Lauderdale, FL. The Vice President Operations will be responsible for leading operational strategies and execution to drive company efficiency and performance. Day-to-day tasks include overseeing operations management, managing Profit & Loss (P&L), developing and implementing strategic plans, enhancing customer service excellence, and driving successful project management initiatives. This leadership role demands collaboration across departments and a focus on achieving organizational goals.
Qualifications
- Expertise in Operations Management and P&L Management, with a proven track record of optimizing processes and handling budgets.
- Strong leadership skills in Strategic Planning to develop long-term company goals and vision.
- Ability to enhance Customer Service strategies to optimize client satisfaction and engagement.
- Proficiency in Project Management to oversee and execute complex initiatives effectively.
- Excellent problem-solving, communication, and decision-making skills.
- Bachelor's degree in Business Management, Operations, or a related field; MBA is preferred.
- Experience in the fintech or payments industry is a plus.
- Adaptability to a fast-paced, dynamic work environment.