Vice President, Global Social Media Operations
đź“Ť Location: Open to Global Candidates | Hybrid/Remote Flexibility
Transform how a global brand shows up across social.
We’re on the hunt for a bold, forward-thinking leader to architect and drive our global social media operations into the future. As the Vice President of Global Social Media Operations, you’ll lead the development of a unified, scalable, and agile infrastructure across all regions and business units—enabling world-class execution and innovation across paid, owned, earned, and commerce-driven social channels.
If you thrive at the crossroads of digital strategy, systems design, and operational excellence, this is your opportunity to create a social ecosystem that’s not only best-in-class today, but built for what’s next.
What You’ll Do
🧠Architect Global Operations
- Design and evolve social playbooks, systems, KPIs, and governance models that ensure clarity, alignment, and performance across markets.
- Drive scalable social execution through a harmonized global framework informed by data, business priorities, and platform best practices.
🤝 Align & Activate Across Teams
- Bridge strategy with execution by partnering closely with teams across brand, creative, media, analytics, influencer, customer care, and compliance.
- Act as a critical link between global centers and in-market teams, enabling consistency while respecting local relevance.
🧠Lead Technology & Innovation
- Define and own the social tech stack—including publishing, monitoring, analytics, advocacy, UGC, and asset management tools.
- Evaluate and implement cutting-edge solutions like AI content generation, workflow automation, and next-gen commerce capabilities.
🚀 Build Talent & Capability at Scale
- Develop a global resourcing model, balancing centralized functions and regional expertise.
- Lead social upskilling and training initiatives across internal teams and agencies.
- Foster a culture of inclusion, collaboration, and continuous growth.
đź“Š Own Performance & Risk Intelligence
- Guide executive-level insights on brand health, engagement performance, and emerging risks.
- Manage governance processes and stay ahead of compliance, platform shifts, and reputational issues.
What You Bring
- 12+ years in digital, brand, or social leadership roles, with 5+ years managing global teams in complex organizations.
- Proven experience modernizing and scaling social infrastructure at a multinational brand or high-growth company.
- Deep expertise across the full social funnel: organic, paid, influencers, advocacy, UGC, and commerce.
- Skilled in social tools and technologies with a clear POV on platform trends, MarTech integration, and data analytics.
- Comfortable presenting to executives, driving cross-functional alignment, and operating with both high-level vision and operational precision.
Why Join Us
We are a fast-moving, innovation-driven consumer brand company powered by a global team of thinkers, makers, and doers. Our products redefine how people live—and we’re just getting started. Joining our team means playing a critical role in shaping the voice of beloved lifestyle brands across millions of social conversations.
You’ll enjoy:
- Competitive pay and comprehensive benefits
- Stock purchase options and performance-based rewards
- Employee product discounts and wellness programs
- High-impact learning experiences and leadership development
- A culture that celebrates authenticity, equity, and innovation
Ready to reinvent what social media operations can be? Let’s build something extraordinary—together.
