Job Title: Medical Receptionist
Location: Walnut Creek, CA
Job Type: Full-Time, In-Office
Pay: $20.00 – $23.00 per hour
About Us
At
Health Link Home Health and Hospice, we’ve been a trusted name in home health care across the San Francisco Bay Area for over 20 years. We pride ourselves on delivering exceptional, compassionate care—and we’re looking for a
Medical Receptionist who shares that same passion.
We’re seeking a dynamic, high-energy team player to join our administrative team. The ideal candidate is someone who thrives in a fast-paced environment, demonstrates strong organizational skills, and maintains a high level of professionalism and compassion.
Why Join Health Link
- COVID-Ready Protocols to ensure employee safety
- Transparent, inclusive, and forward-thinking culture
- Collaborative team environment
- Competitive compensation and comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) with employer match
- Life insurance
- Paid time off
Key Responsibilities
- Answer and direct incoming calls in a courteous and professional manner
- Greet patients and visitors, providing exceptional customer service
- Sort and distribute incoming faxes and documents to the appropriate staff or department
- Maintain and update patient records in our electronic health record (EHR) system with strict confidentiality
- Support other office-related tasks as assigned to ensure smooth operations
What We’re Looking For
- Minimum 1 year of experience in a medical office or healthcare setting
- Strong verbal and interpersonal communication skills
- Detail-oriented with the ability to multitask and prioritize in a dynamic environment
- Proper telephone etiquette and professional demeanor
- Proficiency in computer systems and data entry
- Compassionate, patient-focused mindset with a commitment to confidentiality
Work Details
- Work Location: One fixed location (no travel required)
- Remote Work: Not available — this is an on-site position
