Job Description

Get To Know Us!

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans.

Important to Know

This role is client facing, full time Monday through Friday, and located in Midtown New York City, New York
Valid Registered Nurse (RN) License

What is your impact?

This is a strategic leadership role responsible for managing a large, complex client relationship, delivering exceptional client experiences by aligning business strategies with client objectives by focusing on strategic and large market/strategic accounts.

What Will You Be Doing

Client Support and Issue Resolution
- Develop and maintain client relationships.
- Understand client objectives and performance indicators.
- Recommend changes to achieve objectives and resolve client issues and escalate as needed.
Data Analysis
- Measure and monitor account metrics.
- Analyze client data to make effective recommendations.
- Conduct clinical analysis and provide input to customized evaluations.
Client Reporting
- Deliver external presentations to clients.
- Represent the Clinical division during client calls and meetings.
Collaboration
- Facilitate communication with clinical staff and internal/external customers.
- Work collaboratively with internal and external teams.
- Develop strong relationships with assigned groups, agents, consultants, and brokers.

Qualifications

Associate's or Bachelor's degree in Nursing
Ability to obtain a RN license in the state of New York or currently hold one.
Strong verbal and written communication skills.
Ability to present to clients and executives in a confident manner.
Superior client service attitude coupled with excessive energy and enthusiasm.
Well-developed project management skills.

What We Prefer

CCM - Certified Case Manager
Managerial experience in healthcare setting
Experience with Regulatory Compliance and/or URAC/NCQA Accreditation is beneficial.

What We Can Offer YOU!

To support your wellbeing, comprehensive benefits are offered. As a WebTPA employee, you will have access to:

Medical, dental, vision, life and global travel health insurance
Income protection benefits: life insurance, Short- and long-term disability programs
Leave programs to support personal circumstances
Retirement Savings Plan includes employer contribution and employer match
Paid time off, volunteer time off, and 11 holidays
Additional voluntary benefits available and a comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for interns and part-time employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Annualized Hiring Range: $89,800 - $125,000

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

General Physical Demands

Exerting up to 10 pounds of force occasionally to move objects.
Jobs are sedentary if traversing activities are required only occasionally.
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences).

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

WebTPA

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