Swish Dental is a privately owned and operated dental practice with the patient in mind. We are more than a place to get a perfect smile, we empower patients and employees to be their best. Through our core values we have created an environment that is inclusive, fun, and welcoming for everyone.

The Swish Dental team is looking for a highly motivated Patient Concierge (Receptionist)

Why You'll Love Swish Dental

Our Career Opportunities Come With Great Benefits Including

Competitive salary
Bonus programs
No weekends
Medical,vision, & dental benefits
Short-term disability
Paid holidays and time off
And more!

Main Duties And Responsibilities

Maintain a clean, welcoming studio environment
Interact with individuals in the reception area
Assist patients with the completion of electronic intake forms
Collect payments
Notify the clinical team of patient’s arrival
Escort patients to/from the front desk and introduce them to all applicable team members
Contact insurance companies to verify and gather pertinent policy information
Communicate with patients clearly and efficiently
Set up accounts and create charts for new patients
Maintain a “team first” and “patient first” attitude
Assist patients in scheduling appointments
Other duties as assigned

Skills And Abilities

Fluent in English; verbal and written
Reliable transportation to ensure punctual attendance
Detail Oriented
Interpersonal skills
Excellent telephone etiquette
Willingness to cover shifts at locations not typically assigned

Education And Experience

High school diploma or equivalent required
Associate degree or higher preferred
1+ years of customer service experience preferred
CPR and/or BLS certification preferred

Physical Demands and Work Environment

This position may be required to sit or stand for long periods
This position may be required to work more than 40 hours per week
This position is in a clinical studio environment which can be noisy and distracting
This position may be exposed to infectious diseases and/or blood borne pathogens
This position may be required to handle sharp objects
This position may be exposed to harmful chemicals and/or gasses
This position may be required to communicate with others to exchange information
This position may require repetitive motions that include the wrists, hands and/or fingers
This position may require the operation of machinery and/or power tools
This position may require the assessment of the accuracy, neatness and thoroughness of the work assigned
This position may require moving self in different positions to accomplish tasks in various environments including tight and confined spaces
This position may require medium work that includes moving objects up to 50 pounds

Swish Dental is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Swish Dental

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