We’re seeking a compassionate and detail-oriented Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.

Key Responsibilities

Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice
Schedule, confirm, and manage appointments across multiple providers and services
Answer phones, respond to inquiries, and provide accurate information about treatments and policies
Verify insurance, process payments, and assist with pre-authorizations or billing questions
Maintain accurate patient records and ensure compliance with HIPAA guidelines
Coordinate pre- and post-procedure instructions with clinical staff
Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience
Support the administrative team with additional duties as needed (supply tracking, inventory, data entry)

Qualifications

1+ year of experience in a medical office or dermatology setting preferred
Strong interpersonal and communication skills, both verbal and written
Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar)
Ability to multitask, prioritize, and work under pressure with grace
Polished, professional demeanor — hospitality or concierge experience is a plus
High school diploma required; associate’s or bachelor’s degree preferred

Compensation & Benefits

Competitive hourly rate ($23–$25/hr based on experience)
Health benefits and paid time off
Career development in a boutique, high-touch dermatology environment
Exposure to both medical and aesthetic procedures

Satori Digital

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Patient Care Coordinator