Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

$17 - $19 per hour

Responsibilities:

Greet patients
Answer phones
Schedule patient appointments
Complete new patient registration and data entry
Discuss insurance benefits, authorization requirements and payment responsibilities
Collect patient balances (copay/deductible/coinsurance)
Perform standard day-to-day clinical administrative responsibilities

Requirements

High school diploma or equivalent
Prior experience in a customer service or administrative role, preferably in a healthcare setting
Excellent interpersonal and communication skills
Strong attention to detail and organizational skills
Ability to multitask, prioritize tasks, and work in a fast-paced environment
Proficient in computer skills and ability to learn new software systems

Benefits

Monthly performance bonus
Employee assistance program
Employee discounts
Employee referral program
Sick time earned based on New York State Paid Safe and Sick Law

Professional Physical Therapy

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Patient Care Coordinator