Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

The acquisition of Pasticceria Marchesi 1824 has marked the Group’s entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

JOB PURPOSE

The Operations Manager is responsible for planning, directing, and coordinating daily operations.

RESPONSIBILITIES

Monitor all in-coming and out-going merchandise (in-transit/transfers of finished product, packaging and props), and oversee and authorize all aspects of messenger service, FedEx, UPS and all shipping and transfers
Review all expense reports/P&L’s for supplies
Manage maintenance, cleanliness, and organization of stockrooms and front of house
Work with stock manager on new hire trainings
Monitor weekly cycle count reports, splitting tickets, G/A reports, all reports that relate to inventory levels (KPIs)
Communicate with Corporate office to ensure that all new hires have uniforms and that new season uniforms arrive in a timely manner, monitoring that terminated employees return uniforms prior to leaving the company, ensuring the end of season destruction of old uniforms
Ensure that all transactions are in order and in accordance with Corporate procedure, including: phone orders/charge sends and charge backs
Support tailor shop with supply orders, equipment issues and maintenance according to Corporate standards
Monitor sensor application/procedures
Ensure proper floor presence and awareness
Touch base with all above support staff management and team
Authorize schedules for all support staff, create support management schedules
Processing payroll for all support staff including authorization and allocation of OT
Preparing/writing annual reviews for all support staff and support management
Documenting disciplinary actions and performance progress reports for all support staff and support management
Intense preparation in the months prior to inventory- becomes focal point for store
Work closely with inventory control team in corporate office to prepare inventory (Store Operations Area Manager, Loss Prevention Director)
Prepare all communications and conduct training seminars
Available to spearhead inventory process
Coordinate inventory schedules
Reconcile all inventory results and submit to Corporate
Liaise with loss prevention to keep track of developments (stock losses)
HR Department
Oversee and schedule all weekly cycle counts
Ensure all Incident Reports (“IRs”) are completed with SM support
Compile all cycle count results (monthly) and send to Corporate
Communicate any issues to Technical Department (Request painters, electricians, fixtures from Italy etc.) and report everyday store maintenance issues
Successfully execute all support-related direction as provided by the Corporate partners

KNOWLEDGE AND SKILLS

Proficient in Microsoft Office
Professional communication skills
Flexible scheduling to needs of the business

PHYSICAL REQUIREMENTS

Lifting, pushing, pulling boxes without assistance
Must be able to pack, unpack, and move stock when supporting back of house functions
Must be able to work shift standing or walking

Prada Group

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