OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in footwear, fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.

Summary: Director of Materials Management

A member of the OIA Supply Chain Management division’s leadership team, the Director of Materials Management is responsible for leading a key segment/product offering within OIA Global’s Supply Chain Management business. Core accountabilities for this individual include driving segment financial performance and growth in line with company objectives, ideating and executing internal and client-facing strategic initiatives for the existing book of business, ensuring the delivery of world-class, continuously improving customer service, and developing new innovative capabilities to support OIA’s current and future client base.

A key aspect of this role will be its external-facing responsibilities. The Director will engage frequently with customers as the most senior point of contact for this business segment to understand their objectives and needs before designing and leading internal initiatives and improvements aimed at delivering value in line with those goals. Additionally, the Director will manage a portfolio of international suppliers (with a heavy concentration in the Asia Pacific region), understanding their processes and capabilities and leveraging OIA’s global teams to drive advancement in line with business objectives.

A successful Director will also partner with international operations teams to ensure best-in-class execution of client objectives, facilitating scalable segment growth and delivery of a value proposition built around customer service, risk mitigation, and rapid issue resolution for multinational clients.

Hybrid Role:

Individual will be expected to go into our World Headquarters Office based on business needs.
Our address is 2100 S River Parkway, Suite 800, Portland, OR 97201

Supervisory Responsibilities:

Direct reporting oversight over 1-2 FTEs and matrixed/dotted line leadership responsibilities for domestic and international operations teams engaged in supporting the business segment.

Duties and Responsibilities:

Partner with the OIA and SCM leadership to build and execute the multi-year strategic growth plan for a key segment of OIA SCM’s business.
Plan and manage portfolio of ongoing projects aimed at unlocking new value for client and vendor partners while tracking outcomes and instilling accountability across key functional teams.
Serve as primary point of contact for major client for all matters involving this business segment, engaging with that client both virtually and in-person to accelerate and ensure OIA’s delivery against that client’s strategic objectives.
Manage key client relationships across a variety of departments, locations, and job levels, consistently highlighting and demonstrating the value that OIA contributes to client objectives through this segment/product.
Oversee a portfolio of active programs within key segment of OIA SCM’s business, driving financial performance and annual growth in line with leadership and ownership targets.
Strengthen the business segment’s delivery of a value proposition built around customer service, risk mitigation, and rapid issue resolution, establishing a culture and supporting metrics in line with these goals.
Lead a team through the completion and submission of responses to RFQs to win new programs within this business segment.
Manage a broad portfolio of supplier and OEM partners, building strong relationships and mutual initiatives geared toward supporting achievement of client goals.
Partner with operations to score and drive improvements within the supply base in line with OIA and client objectives, particularly in the areas of quality and performance.
Develop internal, supplier-facing, and client-facing KPIs focused on customer service, innovation, and growth as the senior leader of the business segment.
Contribute to the creation of KPIs within OIA’s global operations organization, supporting improvements in execution and scalability.
Identify new opportunities to improve the core business, preparing and leading the execution of project plans to achieve desired value creation and innovation for OIA and its partners.
Assess gaps within current operations supporting the execution of this business, collaborating closely with domestic and Asia-based leadership to deliver world-class execution across the segment/product.
Collaborate with technical experts in the various materials sourced by OIA to support quality improvement and assurance activities.
Contribute to the implementation of OIA SCM’s new ERP platform, helping to maximize the value that the system and its new capabilities bring to OIA’s clients.
Scrutinize monthly financials, recognizing and highlighting notable trends and providing actionable feedback to segment leadership.
Prepare and participate in the presentation of monthly business reviews with Global Executive team and internal management, providing insight into the business that translates into improvement actions.
Analyze underlying business performance to identify opportunities for operational improvement.
Assist internal teams in efforts to refine inefficient processes, improving customer service levels and facilitating future growth.
Engage in the creation and presentation of content for the Board of Directors and global executive team as needed.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exceptional communication skills, both written and verbal
Strong organizational and time management skills with the ability to manage multiple priorities/deadlines simultaneously
Strong analysis skills and the ability to translate data into strategic initiatives
Advanced interpersonal skills, particularly in client-facing environments
Capable of preparing and leading professional presentations
Comfort with structured problem-solving and an ability to design solutions to at-times generally defined opportunities
Proficient in Microsoft applications, specifically PowerPoint and Excel
Developed understanding of financial statements and financial modeling capabilities
Knowledge of PowerBI and SQL are a plus
Team-based attitude and approach

Education and Experience:

Bachelor’s degree from a four-year college/university OR at least 10 years related experience and/or training in a business leadership role
At least 10 years of experience in supply chain operations and/or business leadership
A minimum of 10 years experience in client or vendor-facing responsibilities
Proven track record of leading the end-to-end execution of high-priority projects or initiatives
Experience in the footwear and/or apparel industries, with knowledge of raw material inputs/sourcing and Asia-based supply chains a necessity.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer
Frequent local travel
Occasional regional and international travel
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

OIA GLOBAL

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Director of Materials Management