Welcome to the MILK MAKEUP FAM:

At Milk Makeup, we’re all about cool clean beauty fueled by creativity. Born out of Milk, a creative hub in downtown New York City, innovation, self-expression, and community are at the heart of everything we do. We believe beauty isn’t about how you do your makeup, it’s what you do in it—and how you Live Your Look—that matters.

Who YOU are:

• Community connector: You’re always thinking about how to improve your and your community’s future. You’re passionate about building a global community where everyone can feel seen and inspired in beauty.

• Courageous but chill: Wherever you come from, you’re driven by the hardworking New York spirit that Milk embodies. You’re flexible and ready to get the job done, but you’re humble and make moves thoughtfully. You strive for quality, have fun doing it, and always have the greater good of the brand in mind.

• Fearlessly innovative: You’re not afraid to take calculated risks and enjoy problem solving. You’re down to disrupt the status quo and innovate in order to raise the bar. You value a forward-thinking space that encourages you to lead change, never follow.

• Champion of self-expression: You’re creative at heart and are always genuinely you. You live your look and want to grow with people who celebrate individuality.

• Inclusive + mindful: You believe an open mind is always the best place to start and value active listening. You embrace differences and help foster a safe working environment for yourself and your peers.

The ROLE:

As production and operations at a beauty brand is ever evolving and innovating, we are seeking a problem solver able to anticipate and intuit strategic responses to any issues or new challenges that arise. The Senior Production Ops Manager will manage a fast paced, rolling production schedule and adapt to quick change and tight deadlines as they relate to key business goals related to inventory management for the Milk brand. As an Ops leader, the role requires strong analytical and reporting skills that are required to forsee and plan for ongoing operational tasks as they relate to the growing landscape within the beauty business

What YOU’LL Do:

Provide support to the SVP across all operational functionalities, including inventory planning and management, vendor correspondence, production flow management, sales operations, and DTC and B2B fulfillment
Monitor and communicate on a daily basis on topics related to operational tasks including production, logistics, planning, etc.
Organize and maintain warehouse documentation and reporting files.
Create Weekly supply chain report for cross-functional meeting with the planning team.
Communication with 3PL warehouse for development of SOPS and inventory management controls.
Troubleshooting issues related to inventory controls.
Develop and refine reporting tools to support data-driven decision-making.
Identify and implement process improvements to streamline operations, enhance efficiency, and mitigate risks through SOP development and automation via systems (excel, ERP, reporting, etc.)
Manage and own internal Supply Review meetings, providing critical updates on replenishment orders and highlighting supply risks.
Monitor inventory transactions and controls at 3PL warehouse ensuring best practices are followed, including but not limited to cycle and physical inventory counts, expiring and damaged inventory.
Reserve inventory within the warehouse for specific distribution needs.
Assist in managing warehouse-related projects, such as internal and external system integrations, process creation and improvements, etc.
Oversee assembly and kitting projects at 3PL warehouse from costing to shipping.
Liaise with Finance for month-end close activities such as inventory reconciliations and discrepancy resolution, liability tracking, obsolete inventory reporting and controls
Maintain documentation and reporting files for warehouse operations and supply chain functions.
Act as a key liaison between internal teams (Planning, Distribution, Logistics, E-commerce) and supply chain partners.
Daily/weekly report analysis of overall inventory status at production facilities and Milk Makeup warehouse.
Monitor production PO progress, while ensuring all target in house and wholesale delivery dates are met and/or exceeded
Assist in development of logistics planning strategy for international and domestic freight.
Maintenance of Milk Makeup Production/ Logistics SOP Manual.
Continuously work to reduce lead times and improve the speed and flexibility of the inbound supply chain.
Troubleshoot with key personnel throughout the supply chain on to identify ongoing opportunities for improvement

We’d like YOU to have:

Have superior working knowledge of reporting and analytics.
Must have strong experience with maintaining/ creating vendor relationships across manufacturing, operations, and other cross functional teams.
Superior working knowledge of SAP business One and warehouse ERP systems.
Superior knowledge of how to manage timelines.
Knowledge of basic logistics procedures (trucking, air freight, ocean freight).
Knowledge of how to Operations works cross functionally with finance in an environment where
Strong knowledge of warehouse operations.
Strong written and verbal skills.
Must be detail oriented and have strong follow through skills.
Working knowledge of inventory management controls.

Milk Makeup

Latest Jobs

Senior Production Operations Manager