Gummi World is a fast-growing nutraceutical manufacturer based in Chandler, Arizona. We strive to deliver the highest quality vitamin supplement products to our clients and maintain long-standing relationships with them. We think of each client as our partner and we do everything we can to help them grow their businesses. When we provide you with the highest level of quality and consistency for your products, it allows you to always provide your customers with the brand they have learned to trust.

Job Overview:

The Quality Assurance (QA) Manager is responsible for overseeing quality activities regarding the safety, consistency, and quality of our products, This includes developing, implementing and maintaining quality programs, policies and procedures to improve product quality and ensure products are produced in compliance with product standards, good manufacturing practices and in accordance with government regulations. In addition, this role will be required to interact with both internal and external customers, as well as quality and regulatory agencies and manage a staff of both quality assurance and quality control technicians. The individual in this position must establish and maintain relationships with direct reports in addition to other departments in the organization to effectively cultivate a culture of continuous improvement in which quality, safety, and productivity goals are measured and met.

Primary Job Responsibilities:

Responsible for all aspects of company Quality Assurance and Regulatory affairs in compliance with local, state, and federal food safety standards at our dietary supplement manufacturing facility
Develops, implements, monitors, and continuously improves programs to ensure compliance with industry standards for food and dietary supplements (cGMP, GLP, CFR 100, CFR 111, HACCP, FSMA, SQF, etc.)
Leads internal, external customer & other regulatory agency audits & escalates any quality control and food safety issues and presents plausible solutions
Works with R&D and Manufacturing departments in the development, scale-up, and testing of new products, processes, and equipment
Produce release documentation for each lot of finished product
Perform and monitor shelf-life studies
Develop statistically significant sampling plans for incoming raw ingredients and in-process quality checks to insure food safety and quality
Oversee and develop the corporate Facility Audit Program to help assure compliance to internal/external requirements, including customer requirements and strategic initiatives
Conduct training and re-certification as appropriate for quality and other manufacturing personnel
Recruit, train, develop, and lead staff to accomplish personal and organizational goals, adhere to policies/procedures and establish/maintain a ‘culture of quality’
Ensures timely resolution to customer inquiries (audit findings and complaints)
Generate, review or approve Quality Assurance related documentation required for customer relationship/product development (such as: development, supply and quality agreement), verification of compliance, or for filings with regulatory bodies
Reviews data, analyzes results and recommends changes based upon findings and performs follow up to verify effectiveness
Oversee Document Control and lead Change Control (formulas, raw materials, and packaging materials) systems
Responsible for Raw Materials Supplier Qualification activities including the supplier audit program
Organize and ensure the completion of all product investigations, Non-Conformances, OOS’s, and CAPAs, including documenting and reporting adverse and serious adverse events
Prepare periodic reports, quality scorecards and analyses to executive management
Direct and oversee the work of quality assurance and quality control technicians, including training, mentoring, and ensuring professional development
Experience with quality assurance software that allows integration of product development, quality control (testing specs), quality assurance, project management, purchasing, as external vendors
Develop and maintain a product testing lab for all composition and microbial testing of all raw ingredients and finished products
Responsible for regulatory compliance of NFP’s, SFP’s and other product label claims
Perform other duties as assigned depending upon business needs

Skills and Qualifications:

FDA Audit experience preferred
3+ years in a leadership role
HACCP certification or the ability to write a HACCP plan
Ability to adapt to frequent changes, unexpected events and still yield an effective outcome
Ability to use MS Word, Excel, Outlook, ERP, quality management software, GSuite software
Strong interpersonal skills, detail oriented and able to coordinate/manage multiple tasks simultaneously
Solid understanding of manufacturing processes, process development, and troubleshooting
Minimum of five years’ experience working in a Quality function at a food or dietary supplement manufacturing facility
BS degree in Food Science, Microbiology, Chemistry, Engineering or related field of study preferred
Maintains high level of confidentiality
Ability to work within a team environment, as well as independently, with minimal supervision
Excellent organizational and interpersonal skills
Ability to perform effectively and efficiently in a fast-paced environment
Effectively influences actions and opinions of others
Accepts feedback from others, ability to engender enthusiasm, motivate peers and subordinates and team building
Manages competing demands, makes timely and sound decisions, even under conditions of risk

Benefits:

Medical, dental, and vision insurance (employees premiums are 100% covered by the company, dependents premium costs not included)
4 weeks PTO with ability to earn more each year (up to 6 weeks)
Paid holidays

Gummi World

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Quality Assurance Manager (Nutraceuticals)