Office Administrator

Griswold Home Care of Wilmington, NC

Join a purpose-driven home care team that values excellence, compassion, and organization. Griswold Home Care of Wilmington is seeking a dependable, detail-oriented Office Administrator to support scheduling, billing, and daily office operations that keep client care running smoothly.

What You’ll Do

Answer phones promptly and professionally.
Assist with scheduling needs and provide backup coverage when needed.
Handle insurance filing, billing, and payroll with accuracy and confidentiality.
Keep intake folders and caregiver files complete and state compliant.
Support onboarding and compliance tracking for new hires.
Use CoachUp Care to recognize caregivers and manage Care Team celebrations.
Help coordinate Caregiver Appreciation events and office staff milestones.
Help with On Call, monthly rotation.

What We’re Looking For

Strong attention to detail and excellent organization skills.
Professional, friendly phone manner and customer service mindset.
Reliable, steady, and adaptable under pressure.
Tech-savvy (Microsoft Office, Viventium experience a plus).
Experience in office administration, healthcare, or home care preferred.

Education

Required: High school diploma or equivalent.

Preferred: Associate’s degree or higher in Business or Healthcare Administration, or equivalent experience.

Pay

$20 - $22 per hour (up to $45,000 annually), depending on experience and capability.

Why Join Griswold

Work that makes a real difference in people’s lives.
Supportive, close-knit team culture.
Opportunities for growth and learning.
A mission rooted in compassion and reliability.

Apply today!

Griswold

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