Job Description

GENERAL DESCRIPTION

The Project Manager is responsible for creating project timelines with detailed tasks, tracking status and expediting execution while ensuring cross-functional team members and customers are aligned on the dates required for the successful execution of medical device manufacturing projects. The role requires creatively navigating unexpected challenges to keep projects on schedule—without extending completion dates.

Success in this role requires someone who is people-savvy—able to inspire customer confidence and ensure they feel supported and comfortable, all while collaborating effectively with and persuasively driving cross-functional teams toward timely execution. Strong communication skills are essential, along with the ability to remain calm under pressure, quickly understand problems, overcome unforeseen obstacles, and handle diverse personalities and priorities with diplomacy and tact. A natural relationship-builder, this person brings clarity to complex situations and transforms challenges into opportunities for trust, ensuring both customer satisfaction and internal alignment.

This position is responsible for oversight and management of new projects and products in Command Medical’s Quality System. This position will require analyzing customer input and new specifications for completeness, development of new project checklists and project plans independently and in conjunction with the Project Committee along with leading the Project Review meetings. The Project Manger will be accountable for tracking progress on projects and updating the Project Committee and Command management team on ongoing activities pertaining to these projects. This tracking will be evident through routine and impromptu project meetings, documented meeting minutes and posted project schedules. In addition to Project Review Meeting oversight, this position will act as a liaison between Command and customers during the new product development and product launch in conjunction with the Sales Team. This position requires the Project Manager to have or quickly obtain a good understanding of the company’s processes and procedures as well as the systems utilized to run the business.

Responsibilities

The ideal candidate applies PMBOK best practices across all phases of the project lifecycle—initiating, planning, executing, monitoring & controlling, and closing—to drive successful outcomes. Key responsibilities include:

Defining and managing project scope, schedule, and budget
Identifying and mitigating risks
Communicating proactively with stakeholders
Managing quality, resources, and procurement activities
Leveraging structured documentation and project management tools to maintain alignment and accountability

Essential Functions

Coordinate projects per the company’s project management procedure.
Lead the cross functional project charter meeting at the start of projects to fill out the project charter form. Cross functional areas of interaction include Engineering, Quality, Finance, Customer Service, Supply Chain, Operations and Sales.
Create a detailed task list timeline for each project by obtaining detailed subtasks from the team members. Update the list daily as unexpected tasks arise so the effect on the end date can be known. Example task list elements; process flow diagram, material, equipment, tooling, process validation, documentation, inspection, pilot runs, and testing. The task list will be maintained in Smartsheet (similar to Microsoft Project).
Present the project timeline to customers via video Microsoft Teams meetings.
Ensure the project requirements checklist is maintained.
Complete weekly executive summary updates: project description, goal, major milestones, what was done recently, what’s next, is completion date on track, revenue, issues, risks, mitigations.
Frequent email communications with customers and internal team members.
Plan and lead core-team meetings internally and with customers. Then send organized meeting notes after the meetings.
Ensure all project documents are stored according to company procedures.
Perform preliminary review of customer inputs and documents for new products and/or changes to existing products for completion and accuracy.
Chair Project Review meetings in which the transfer of customer inputs and documents for new products and/or changes to existing products are introduced to the Project Committee.
Review and complete Project Review checklists per applicable procedures.
Be responsible for the development and successful execution of project timelines for all new products and/or changes to existing products with input from Project Committee. Post and maintain all meeting minutes and project schedules to the Project Committee.
Communicate daily with all responsible departments to ensure that Command is tracking on schedule with posted project commitments. If a key milestone is not tracking towards plan, calls a project meeting so the Project Committee may discuss options prior to slipping on the scheduled completion date.
Work with the Sales Team to provide feedback and customer support on new product launches and/or changes to existing products.
Act as main liaison between customer and Command for new product launches and/or product changes.
Understand how the projects impact the company’s financial objectives and help mitigate any issues that will negatively impact our goals.
A variety of additional duties as assigned by the Engineering Manager.

Additional Functions

Attend and participate in a variety of meetings and task force groups to integrate new project activities, communicate issues, obtain approvals and resolve problems.
Provide technical support for new business bids in conjunction with Sales Team.
Attend customer site visits as necessary to support new business efforts.
Perform other related duties as assigned.

Minimum Qualifications

Working knowledge of Microsoft Word, Excel, PowerPoint and Project.
Excellent communication skills to present the company’s position to different management team members, groups, employees and customers/prospects.
Must be able to work independently and lead a team in order to achieve project goals.
Must have strong project management skills and ability to manage multiple projects/duties at one time.
Strong written and verbal skills required.
Must be open to travel up to 5% as needed to support product launches. Must have a passport and/or clearance for obtaining a passport.

Required Education And Experience

Bachelor’s degree required
Prior project management experience in the medical device development and/or manufacturing industry.
Thorough knowledge of FDA and ISO 13485: 2003 regulations.
Proficient in the use of Microsoft Project, Word, Excel and PowerPoint.

Preferred

Certification as a Project Management Professional (PMP)
Solid understanding of process validation and PFMEA requirements as they relate to medical devices.
Experience in plastics processing, particularly: solvent bonding, adhesive bonding and RF welding.
Proficient in Solidworks, AutoCAD/TurboCAD software and ability to read blueprints and CAD specifications.
Engineering degree and/or 5+ years of medical device engineering and/or medical device project management.
Prior experience with medical device design controls.
Bilingual in English/Spanish a plus.

Company Description

Experience matters! Since 1987 Command Medical Products, LLC. has provided quality contract manufacturing services to the medical industry’s top device companies.

Command delivers value by focusing on customized solutions for our clients, maintaining product integrity and offering unmatched customer service. Command Medical is Headquartered in Ormond Beach, Florida with a second manufacturing facility in Managua, Nicaragua.

At Command Medical, we are guided by our company’s Core Values and Our Mission to enhance, sustain, and save lives.

Experience matters! Since 1987 Command Medical Products, LLC. has provided quality contract manufacturing services to the medical industry’s top device companies. Command delivers value by focusing on customized solutions for our clients, maintaining product integrity and offering unmatched customer service. Command Medical is Headquartered in Ormond Beach, Florida with a second manufacturing facility in Managua, Nicaragua. At Command Medical, we are guided by our company’s Core Values and Our Mission to enhance, sustain, and save lives.

Command Medical Products LLC.

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