Company Description

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services. Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders! In other words, we are working to create citizenship for all those who work and live in our Communities.

We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions. At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices. We believe that by honoring and celebrating our diversity, we create unity.

In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience. If your experience is close to what you see listed here, and if you have valid licensure/certification (if required), please still consider applying with us. We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member. We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect!

We are also excited to have received the “Worlds Best Workplace” designation for 2024 – 2025 which came through our own Employee’s positive feedback about our workplace!

Job Description

Position Summary

Under minimal supervision, performs a broad range of administrative tasks for Community Executive. Relieves the executive of minor administrative details. Exercises frequent independent judgment within agreed upon limits. Responsible for scheduling regular and special meetings, preparing agendas and managing minutes. Assists others with clerical functions as directed. Responsible for managing the community concierge team.

Essential Duties

Responsible for managing the concierge team in the community to include recruiting, hiring, orienting, onboarding, scheduling, performance management, and training team members.
Prepares correspondence, arranges appointments. Prepares routine and special reports and presentations
Screens, directs or responds to telephone inquiries.
Communicates information to appropriate parties in a timely fashion
Assists in reviewing databases, understanding the information and regularly sharing that information with the Executive. Databases may include but are not limited to Kronos, Health MedEx, Risk Watch, Care Watch.
Regularly strategizes with the Executive Director regarding timing and content of meetings. Helps develop agendas, prepares and distributes minutes and communicates action plans to appropriate parties as necessary.
Establishes and maintains filing systems.
May involve project work.
Performs basic to advanced computer applications including, but not limited to PowerPoint, excel, and word.
Establishes and develops effective relationships with residents, families, independent contractors, volunteers, community groups and trade organizations.
Responsible for supervision of concierge team and ensures staff requirements are met.
Oversees a budget for the concierge team.
Creates and develops hospitality-based programs to enhance services available to residents.
Responsible for encouraging, participating and integrating Masterpiece Living and Eden Alternative initiatives by supporting successful aging and person-centered programs and culture.
Other duties as assigned.

Qualifications

Basic Qualifications & Experience

High school diploma; advanced education preferred.
Prefer working knowledge of housing and service options for senior adults.
Requires working knowledge of multi-extension, multi-line phones.
Must possess excellent communication skills, verbal and written.
Strong clerical skills to include computer word processing, spreadsheet and cash management.
Prefer a minimum of three years of experience in a business office environment.
Demonstrates proficiency in Microsoft Office or applicable software required. Experience with databases also a must.
Must possess excellent customer service skills.
Must have a proven record of accomplishment of meeting multiple deadlines while managing multiple projects.
Demonstrated proficiency in the use of relevant technology applicable to the position.

Working Conditions / Physical Requirements

Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
Sits, stands, bends and moves intermittently during working hours.
Is subject to frequent interruptions.
Interacts with residents, family members, visitors frequently.

Additional Information

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider! These may vary based on the status of the role (PT, FT, or PRN).

Health Coverage
Health Savings Accounts
Retirement (with match)
Dental, Vision, Disability & Life Insurance
Paid Time Off plan

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging. Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications on an ongoing basis. Job posting may close early due to the volume of applicants.

All your information will be kept confidential according to EEO guidelines.

$55,000 - $60,000 / year

Christian Living Communities

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