Join our team and be part of something truly transformational!

We are different.

Under the name of CareGard Warranty Services, Automotive Financial Group (AFG) was founded in 1994. Within the past 30 years AFG has become a leader in vehicle service contracts and protection products. Through partnerships with car dealerships, finance companies, and automotive manufacturers (OEM), CareGard has redefined the standards of service in the automotive industry. Driven by a profound mission to enhance the automotive landscape, CareGard has tirelessly worked towards nurturing talent and fostering a culture rooted in values of trust and reliability. Today, it stands as a titan among extended warranty providers, celebrated for its exceptional Google ratings and unwavering commitment to excellence.

Excellence is in our DNA.

At CareGard, we are always looking for the best talent on the planet. Our people have an ownership mentality in everything we do. We exude initiative, accountability, and an unyielding pursuit of excellence. Our culture is built on integrity, innovation, and passion. Together, these values create an atmosphere that allows us to surpass customer expectations and cultivate deep-seated relationships built on trust. As we chart our course through new and existing growth opportunities, we invite those who dare to dream, who are dedicated to becoming the finest versions of themselves, and who approach challenges with a visionary problem-solving mindset to grow with us.

Once in a Lifetime Opportunity.

We are growing every day. Right now, we are looking for the perfect business processor to add to our incredible team. In some ways, we are looking for a needle in a haystack. A difference-maker.

The business processor is passionate and embodies unwavering reliability and exceptional communication skills. They enjoy working in a team and supporting multiple stakeholders across the business. This individual enjoys solving puzzles and has a keen eye for detail. They transform complex challenges into clear solutions and explore all avenues to ensure nothing is overlooked in their pursuit of clarity and resolution.

Lastly, we are looking for a person who is interested in being a part of something bigger than themselves. Someone who is more interested in joining a family, not finding another job.

What’s next?

Are you the needle in the haystack we are looking for? If so, reach out immediately so we can call off our extensive search.

Responsibilities:

Data entry of contracts in multiple aftermarket automotive programs
Provide timely cancellation quotes for all programs
Maintain record-keeping for contract cancellations
Answering multi-line incoming calls
Working with sales to ensure accuracy and timely customer service
Learning third-party websites for pulling necessary data and running proper reports
Preparing and mailing letters to customers regarding status
Podium Review Requirements – one per month
Other duties as assigned

Minimum Qualifications:

Be able to utilize third-party websites for pulling necessary data and running proper reports
Have a bachelor’s degree (Preferred, but not required)
Bilingual – Spanish/English (Preferred, but not required)
Be able to report to the office Monday-Friday 8 am-5 pm (Grapevine)

Benefits offered:

Professional Development
Health/Dental/Vision insurance
Company provided Life Insurance & Short-Term Disability
Nine Paid Holidays
Weekends off
Paid Time off
Employee Engagement & Birthday Celebrations

Hourly rate: $14.50- $19.00 depending on qualifications

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CareGard Warranty Services, Inc.

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