Beverly Hills Cancer Center is seeking a Outpatient LPN / LVN Level II for a job in Beverly Hills, California.

Job Description & Requirements

Specialty: LPN / LVN
Discipline: LPN / LVN
Duration: Ongoing
40 hours per week
Shift: 8 hours, days
Employment Type: Staff

About Us

At Beverly Hills Concierge Health, we are redefining Medicine by offering personalized, proactive healthcare through our concierge model. Our boutique practice emphasizes high-touch service, cutting-edge technology, and a holistic approach to wellness. We are a close-knit team passionate about providing exceptional care and building meaningful relationships with our patients.

Position Overview - LVN Patient Coordinator

We are seeking a compassionate and highly organized Licensed Vocational Nurse (LVN) to join our care team as a Patient Care Coordinator. In this hybrid clinical-administrative role, you will be a key liaison between patients, providers and the Program Director, ensuring a seamless care experience from initial contact through ongoing follow-up. You’ll work closely with providers, specialists, and our internal team to deliver personalized support that goes beyond traditional care models.

Key Responsibilities

Provide superior customer service to all patients through in-person visits, emails, phone calls, text messaging, and telehealth communication.
Perform LVN-level clinical tasks, including taking vitals, administering IVs, collecting patient specimens, administering medications and vaccinations, and conducting basic assessments.
Coordinate and manage day-to-day patient care activities, including scheduling, follow-ups, and care plan implementation.
Attend offsite medical appointments to provide patient care.
Oversee patient intake and registration, ensuring all patients are fully checked in before their appointments.
Support Athena health and MOSAIQ workflows, including check-ins, patient data entry, and insurance management.
Triage and respond to customer service inquiries across various online platforms.
Monitor and respond in real time to communications from organization devices and platforms.
Communicate with patients regarding their appointments, including processing cancellations and rescheduling requests.
Work closely with physicians, clinicians, and patient care coordinators/home offices to coordinate appointment changes and update patients accordingly.
Assist patients in navigating their Patient Portal.
Manage and track all internal and external referrals, ensuring timely follow-ups and completion.
Maintain accurate and up-to-date documentation of all referral activities in the Athena health and MOSAIQ EMR platforms.
Support various customer service team projects as delegated by the Program Director.
Collaborate with the care team to enhance patient engagement and satisfaction.

Qualifications

Active LVN license in California required.
Minimum 2 years of clinical experience; experience in concierge or virtual care preferred.
Strong understanding of EMR platforms; Athena health experience highly preferred.
Excellent communication, multitasking, and problem-solving skills.
Comfortable working across multiple digital platforms in a fast-paced, team-oriented environment.
Ability to manage sensitive patient interactions with professionalism and empathy.
Organized, tech-savvy, and driven by a commitment to exceptional patient care.

What We Offer

Competitive salary and comprehensive benefits package.
A mission-driven, collaborative, and supportive work environment.
Opportunities for career growth, continued training, and advancement.
The opportunity to work at the forefront of personalized, modern healthcare.

Benefits

We offer competitive salaries and a diverse blend of benefits and incentives. Benefits include:

Health, dental, and vision insurance
401k matching
FSA
Company-sponsored life insurance
Voluntary supplemental life insurance
Voluntary short-term / long-term disability options
PTO & paid holidays
Employee recognition programs
Team building events & employee appreciation lunches
Referral bonus programs
Job training, professional development, & continued education

We’re excited to hear from professionals who are passionate about transforming the healthcare experience.

About Beverly Hills Cancer Centercomprehensive cancer center and health centerBenefits

Medical benefits
401k retirement plan
Dental benefits
Life insurance
Wellness and fitness programs
Vision benefits
Employee assistance programs
Holiday Pay
Referral bonus

Beverly Hills Cancer Center

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