Job Summary

We are seeking a Home Care Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

Responsibilities

Assist with incoming referrals
Assist in obtaining authorization from insurance companies
Coordinate internal and external staffing needs
Assign clients to the appropriate clinicians
Use cloud-based scheduling software
Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
Communicate with caregivers regarding any updates or changes to their schedule
Communicate with managers and clients to inform them of any schedule or staffing changes
Assist in the hiring, training, and management of new staff

Qualifications

High school diploma or GED
Bilingual candidates preferred
Previous experience as a Home Care Scheduler or in a similar position is preferred
Highly organized with attention to detail
Comfortable with Microsoft Office and other computer programs
Ability to multitask and prioritize projects
Excellent customer service and interpersonal skills

AMERICAN HOME HEALTH AGENCY

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